[Remote] Client Program Specialist - Patent

Note: The job is a remote job and is open to candidates in USA. Davis Wright Tremaine LLP is one of the top law firms in the U.S. seeking a Client Program Specialist - Patent to support patent client teams. The role involves overseeing projects, managing client communications, and ensuring compliance with billing guidelines.ResponsibilitiesOversee status of patent projects using project management toolsManage a high volume of client communication, and determine appropriate action or responseManage a high volume of client billing, with attention to client and internal billing guidelinesReport new actions, filings, and other patent activity to clientLiaison with clients to provide information by telephone, email, and using client specific softwareClear subject matter conflicts, and monitor client specific deadlinesCoordinate scheduling of disclosure meetings and review meetingsAvailability and willingness to work overtime as needed or requestedOther duties as assignedSkills1+ years of experience in an office setting, preferably in the legal or professional services industryDemonstrated project management experiencePrior experience with project management software and/or docketing softwareSelf-starter with a high degree of attention to detail and sensitivity to confidential materialsAbility to accurately type 50+ wpmProficiency in MS Office Products (Word, Outlook, Excel) and Adobe AcrobatDemonstrated ability to learn new technologies quickly and independentlyAbility to multitask and balance competing projects and deadlinesA highly professional demeanor and appearanceAbility to work in a team-oriented, service focused environment and to handle stressful situations in calm, composed mannerA high school diploma or GED certificationStrong communication skills in English, both verbal and written, with all levels of a professional services organization, including interpersonal skillsStrong customer service, analysis, troubleshooting and problem solving skillsPrevious experience in a law firm or professional services organization, supporting a multi-office environmentBenefitsChoice of health and vision insurance plans2 paid volunteer days for qualifying community service workDental planFertility and adoption benefitPaid sabbatical after 13 years of serviceTuition reimbursementCommuter benefitsRetirement contributionHealth insurance with an optional HSALong term disabilityDental insuranceVision careTelemedicine and virtual short term solution based counseling servicesLife insuranceHealthcare and Dependent Care Flexible Spending AccountsSubsidized backup care and caregiving resources401(k)VacationSick time11 paid holidays each yearEmployee assistance programVoluntary accident insuranceVoluntary lifeVoluntary disabilityVoluntary long term carePet insuranceCommuter and Transit programsCompany OverviewPurpose drives us. Davis Wright Tremaine was founded on three guiding principles: ability, integrity, and service. It was founded in 1944, and is headquartered in Seattle, Washington, USA, with a workforce of 1001-5000 employees. Its website is https://www.dwt.com/.



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