[Remote] Client Marketing Manager (6 Month Contract)
Note: The job is a remote job and is open to candidates in USA. Pelago is the world’s leading virtual clinic for Substance Use Management, providing personalized solutions for individuals seeking to overcome substance use issues. The Client Marketing Manager will collaborate with customer success and growth teams to drive client decision-making around member-facing campaign strategies, including building client-facing collateral and tracking campaign performance.ResponsibilitiesBuild client-facing collateral — pitch decks, talk tracks, and supporting materials that help employer clients decide to promote Pelago to their workforcePartner with Customer Success & Implementation — support customer success team (CSMs) and implementation managers in client-facing meetings with marketing updates, act as a marketing resource for managing launching and legacy accounts, and work with both teams toward client-specific enrollment goals and customer satisfactionSupport member enrollment campaigns — review marketing communications for quality and accuracy, manage client approval queues, and filter client feedback back to creative teams producing campaignsTrack campaign performance — pull enrollment data, measure campaign impact, and share clear summaries of what is and isn't working with clients to inform strategic decision-makingSkillsBachelor's Degree or equivalent relevant experience2-4 years in a marketing role — B2B, health tech, or SaaS preferredExperience collaborating with and presenting to clientsExperience tracking and reporting on key performance indicators related to marketing effortsComfortable working cross-functionally with Customer Success, Growth, and Implementation teamsStrong presentation skills — you're quick on your feet and can deliver compelling talk tracks and answer questions confidentlyDemonstrates a curiosity-driven approach to AI — actively experimenting with emerging tools to unlock efficiencies, elevate the quality and depth of client reporting, and reimagine how work gets doneHighly organized — you track details without being asked twiceFamiliarity with JIRA, Looker, Amplitude, and Asana; bonus points for Adobe Express, Figma, Salesforce, Iterable and AsanaExperience working at a digital health or benefits companyKnowledge around employer benefits communications or open enrollment cyclesCompany OverviewPelago is a virtual clinic that offers virtual substance use care for adults and teens. It was founded in 2017, and is headquartered in New York, New York, USA, with a workforce of 51-200 employees. Its website is http://www.pelagohealth.com.