Remote Call Center Specialist

Provider Outreach Specialist – 100% Remote (CST Hours) Location: Remote (U.S.-based) | Schedule: Mon–Fri, 8:00 AM – 4:30 PM CST Contract Role | Equipment Provided | Nationwide Sourcing

Are you a strong communicator who thrives in a fast-paced, goal-driven environment? Our client is looking for dedicated, tech-savvy professionals to join our Provider Outreach team. In this fully remote position, you’ll help grow our national dental network by building relationships with providers and guiding them through the onboarding process.

salary: $18 - $21.86 per hour
shift: First
work hours: 8 AM - 6 PM
education: High School

Responsibilities

Initial Responsibilities may Include: (Depending on team assignments.)
 Outbound calling: Recruiting providers to join a dental network
 Build relationships, share network options and perks of joining to gain interest
 Negotiate discounts with dental providers for dental services
 Excellent written and verbal communication
 Process contracts and track contacts within computer systems
 Process required paperwork for providers to join the network
 Ability to manage multiple priorities in a fast paced environment
 Ability to switch projects based on business needs

Skills
 Phone Etiquette – Inbound/Outbound calls
 Intermediate to Advanced Computer Knowledge
 Excellent written and verbal communication skills
 Ability to manage multiple priorities in a fast-paced environment
 Proficiency in MS Office Applications
 A dedicated secure home workspace
 Quick learner
 strong organization, creative thinking, and problem-solving skills
 Work independently, have strong interpersonal skills and be self-motivated
 strong relationship management skills: ability to foster collaboration, value other perspectives and gain
support and buy-in
 Continuous Improvement
 Attention to detail
 Sales Experience is a plus
 Dental Office Experience is a plus
 bilingual is a plus (English and Spanish)

Skills
• Contract Administration
Qualifications
• Years of experience: 2 years
• Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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