Remote Call Center LVN Opportunity - Make a Difference in Healthcare

Remote Full-time
Job Overview:
We are seeking a compassionate and skilled Licensed Vocational Nurse (LVN) to join our remote call center team. As a Call Center LVN, you will play a vital role in delivering high-quality patient care and support through telephonic clinical assessments. If you are passionate about healthcare and have a strong desire to make a positive impact on people's lives, we encourage you to apply for this exciting opportunity.

About Us:
Optum, a global organization, is dedicated to helping millions of people live healthier lives through care, technology, and innovation. Our culture is guided by diversity, inclusion, and a commitment to advancing health equity on a global scale. By joining our team, you will be part of a talented and caring community that values comprehensive benefits, career development opportunities, and a culture of caring.

Job Responsibilities:

Conduct telephonic clinical assessments using approved medical protocols
Provide recommendations for appropriate levels of clinical care based on clinical judgment and protocols
Outreach and engage members with programs to promote health and well-being
Complete clinical eligibility assessments and identify health, condition, or social gaps


Work Schedule:
Monday-Friday: 2 shifts Pacific Time Zone between 8:30 am - 5 pm, then 3 shifts Pacific Time 10:30 am - 7 pm. Quarterly Saturday shifts 8:30 am - 5 pm Pacific time.

Requirements:

Undergraduate degree or equivalent experience
Multi-State Compact License
Outpatient clinical, ICU, ER, PCU, Step-down experience
Computer proficiency (Microsoft Word, Outlook, and internet)


Preferred Qualifications:

Call center experience
Experience with EMR (Electronic Medical Records)
Recent Case Management experience
Bilingual - Spanish


What We Offer:

Competitive salary ($19.47 - $38.08 per hour)
Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase and 401k contribution
Opportunities for career development and growth


How to Apply:
If you are a motivated and caring LVN looking for a challenging and rewarding role, please apply now. We are an Equal Employment Opportunity/Affirmative Action employer and welcome applications from diverse candidates.

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