[Remote] CAD (Computer Aided Dispatch) System Consultant, Remote- US

Note: The job is a remote job and is open to candidates in USA. Octave is a company that provides mission-critical software for organizations to improve performance and incident response. They are seeking a CAD System Consultant to lead the implementation of computer-aided dispatch solutions for public safety agencies, focusing on customer collaboration and solution deployment.ResponsibilitiesLead customer workshops to gather operational, technical, and workflow requirements across public safety environmentsDesign and configure complex workflows aligned to public safety operations and approved Functional Design Documents (FDDs)Lead simple data modeling and data conversion activitiesPerform complex configuration, installation, and deployment of Octave’s COTS productsSupport and occasionally lead database administration activities, including data validation and environment readinessAct as a subject matter expert in customer-facing engagements, providing guidance on best practices and operational alignmentLead and support customer acceptance testing, including issue resolution and validation of system functionalityLead end-user, train-the-trainer, and system administration trainingEnsure system configuration aligns with approved Functional Design Documents (FDDs) and project scopeCollaborate with Technical Leads and Project Managers to ensure solution quality, scope alignment, and delivery progressSupport go-live, stabilization, and post-production activities as requiredProvide clear and consistent status updates and documentation to support project tracking and transparencyAccurately track time and project activities in alignment with delivery expectationsOther duties as assignedSkillsBachelor's degree in Computer Science, Engineering, Sciences, or a related field, or equivalent combination of education and experienceMinimum of 7 years of relevant experience in software implementation, technical consulting, or application developmentExperience working with mission-critical or public safety systems (CAD, PSAP, or field operations) is highly desirableProven experience in requirements gathering, solution design, and system implementationDemonstrated ability to lead technical tasks and support successful production deploymentsExperience delivering customer presentations and training sessions (end users and/or administrators)Strong ability to build and maintain positive customer relationshipsSolid understanding of professional services delivery and business prioritiesStrong verbal and written communication skills, with the ability to clearly convey technical concepts to varied audiencesEffective problem-solving skills, with the ability to work independently and collaborativelyDemonstrated team-oriented mindset, including collaboration, knowledge sharing, and flexibilitySelf-motivated, reliable, and accountable, with a strong focus on ownership and delivery outcomesAbility to manage competing priorities in a fast-paced delivery environmentCompany OverviewOctave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle. It was founded in 1985, and is headquartered in Madison, Alabama, USA, with a workforce of 5001-10000 employees. Its website is https://www.octave.com/.