[Remote] Business Development Representative - SaaS
Note: The job is a remote job and is open to candidates in USA. Vastian is a leading provider of healthcare and laboratory quality solutions, and they are seeking a Business Development Representative to focus on outreach, prospecting, and subscription renewal processing. The role involves identifying potential customers, nurturing leads, collaborating with the sales team, and managing the sales pipeline.ResponsibilitiesResearch and identify potential Vastian customers using CRM tools, professional resources and media, and other prospecting methodsReach out to prospects through cold calls, emails, and business media to initiate conversationsQualify leads based on predefined criteria and determine their fit with Vastian's offeringsBuild relationships with prospects to maintain interest and engagement over timeSchedule meetings or demos with qualified prospectsMaintain detailed records of all interactions in the CRMWork closely with the sales team to align on Vastian ideal customer profiles and target accountsProvide detailed notes and context on qualified leads to ensure smooth handoffsParticipate in sales team meetings to update on lead generation progress and share insightsTrack and manage lead progress through the sales funnelFollow up with prospects to address concerns or provide additional information as neededMonitor industry trends and competitors to identify new opportunitiesProvide feedback to the Sales and Marketing teams on common objections, customer needs, and market demandMeet or exceed daily, weekly, and monthly activity and lead generation goals (e.g., call volume, emails sent, meetings booked)Report on lead conversion rates and other KPIs to leadership regularlyAttend training sessions to improve product knowledge, sales techniques, and market expertiseExperiment with new outreach methods and tools to optimize lead generation effortsSkillsA deep desire to compete and win with customersPassionate about customer satisfaction and desire to exceed expectationsA commanding desire to learn and succeed in tech salesThe ability to write succinct, crisp emails and a great phone mannerAbility to gain deep product knowledge and continually learn new features, applications and moreExceptional organization and time management skillsExperience working with CRM softwarePrevious medical laboratory, healthcare industry or related experience preferredBenefitsMedical, dental and vision insuranceShort- and long-term disability coverageLife insurance and AD&DSupplemental life insurance401(k) savings planPaid time offCompany OverviewVastian provides SaaS tools for hospital and lab quality, accreditation readiness, document control, training, and compliance management. It was founded in 1995, and is headquartered in Lawrenceville, Georgia, USA, with a workforce of 51-200 employees. Its website is https://www.vastian.com.