[Remote] Business Analytics Advisor, C&CE Workforce Management - Evernorth - Remote

Note: The job is a remote job and is open to candidates in USA. Cigna Healthcare is dedicated to improving health and vitality through its divisions, including Evernorth Health Services. They are seeking a Business Analytics Advisor to support the Workforce Management team by delivering high-quality analytics, reporting, and insights to enhance operational decision-making and performance management across multiple lines of business.ResponsibilitiesLeverage data to answer business questions by identifying data needs, extracting data from relevant sources, and performing detailed analysisUse technical expertise (e.g., SQL, Python, PySpark) and analytical tools to explore operational data, identify trends, drivers, and outliers, and explain performance outcomesSupport testing and monitoring efforts by defining metrics, tracking performance indicators, and identifying emerging issuesDesign, build, and maintain standardized reports and dashboards that support C&CE operational reviews and decision ‑makingEnable self-service analytics by creating clear, ‑well-structured‑ reporting solutions using business intelligence tools including novel AI technologiesContinuously enhance existing reports to improve clarity, usability, performance, and insight generationEnsure data accuracy, consistency, and reliability through validation, reconciliation, and quality checksDevelop and maintain documentation for datasets, metrics, and reporting logic to support transparency and reusePartner with data engineering and platform teams to improve data availability, structure, and scalabilityRespond to ad hoc analytical requests while identifying opportunities to standardize or automate recurring analysesBuild repeatable queries, scripts, and datasets to reduce manual effort and improve turnaround timeSupport ongoing operational performance management through KPI tracking and recurring analytics deliverablesPartner closely with cross functional stakeholder groups to align analytics outputs with business needsCommunicate insights clearly through written summaries, visuals, and verbal explanations tailored to operational audiencesProvide guidance and analytical expertise on recurring data questions and reporting challengesSkillsBachelor's degree in analytics, statistics, mathematics, economics, computer science, business, or a related fieldTwo years of relevant experience in data analytics, reporting, or business intelligence rolesAdvanced proficiency in SQL, including complex joins, subqueries, and performance optimizationExperience with business intelligence and data visualization tools (e.g., Tableau, Power BI)Strong analytical and problem-solving skills with the ability to explain complex data clearlyExcellent written and verbal communication skillsExperience in workforce management for prior authorization, customer service, or client service analyticsProficiency in scripting or analytical language such as Python, PySparkExperience working with large or enterprise scale data platforms (e.g., Teradata, Oracle, SQL Server, Databricks)Familiarity with Agile delivery models and work management tools (e.g., Jira)Healthcare, insurance, or PBM industry experienceBenefitsAnnual bonus planMedicalVisionDentalWell-being and behavioral health programs401(k)Company paid life insuranceTuition reimbursementA minimum of 18 days of paid time off per yearPaid holidaysCompany OverviewWe are a health benefits provider that advocates for better health through every stage of life. It was founded in 1982, and is headquartered in Bloomfield, CT, US, with a workforce of 10001+ employees. Its website is http://www.cigna.com.Company H1B SponsorshipCigna Healthcare has a track record of offering H1B sponsorships, with 95 in 2026, 439 in 2025, 333 in 2024, 320 in 2023. Please note that this does not guarantee sponsorship for this specific role.