[Remote] BSA/AML – Alert Analyst II

Note: The job is a remote job and is open to candidates in USA. Pathward is a financial empowerment company dedicated to creating financial inclusion for all. The BSA/AML – Alert Analyst II is responsible for conducting first-level reviews of transactional alerts to identify potential suspicious behavior and financial crime risk, analyzing transactional activity, and escalating higher-risk activities to the Case Investigation Team.ResponsibilitiesReview and investigate alerts generated from transaction monitoring systems using a risk-based approach to identify potentially suspicious activity or unusual behaviorAnalyze transactional activity, payment flows, customer behavior, and account activity to identify anomalies, red flags, pass-through activity, layering concerns, or unusual patternsConduct customer due diligence reviews utilizing internal systems, KYC/CIP information, transactional analysis, and external research toolsDocument investigative findings clearly, accurately, and professionally within case management systems in accordance with BSA/AML documentation standardsPrepare detailed alert narratives that clearly explain the activity reviewed, investigative steps performed, findings identified, and rationale for disposition decisionsEscalate higher-risk, complex, or potentially suspicious activity to the Case Investigation Team for enhanced review and potential SAR determinationMaintain investigative documentation and supporting evidence, including screenshots, research findings, and transaction analysis, sufficient to support quality assurance, audit, and regulatory reviewReview transactional history to identify expected versus unusual customer behavior patterns and determine whether activity aligns with product usage expectationsSupport FinCEN 314(a) and 314(b) information sharing requests and assist with law enforcement inquiries and legal process responses under the direction of senior staffCollaborate with Case Analysts, Quality Assurance, Compliance, Fraud, and internal stakeholders to support ongoing investigations and operational objectivesMeet established service level agreements (SLAs), productivity standards, and quality expectations for assigned alert queuesMaintain current knowledge of BSA/AML regulations, OFAC requirements, FinCEN guidance, financial crime typologies, and internal proceduresSupport ongoing process improvements, procedural updates, training initiatives, and quality enhancement efforts within the Operations TeamPerform other duties as assignedSkillsBachelor's degree in finance, Criminal Justice, Business, or related field preferred1–3 years of experience in BSA/AML investigations, fraud investigations, transaction monitoring, compliance operations, or financial crime analysis preferredExperience reviewing transaction monitoring alerts and documenting investigative findingsFamiliarity with transaction monitoring and case management systems such as Actimize, or similar platforms preferredStrong analytical, investigative, and critical-thinking skills with attention to detailStrong written and verbal communication skills, including concise and well-supported investigative documentationAbility to manage assigned workload independently while following established procedures and escalation protocolsProficiency with Microsoft Office tools including Excel, Word, and OutlookAbility to interpret transactional activity and identify potential suspicious behavior, red flags, or financial crime indicatorsAdaptable, organized, and receptive to feedback in a fast-paced operational environmentCertified Anti-Money Laundering Specialist (CAMS)Certified Financial Crime Specialist (CFCS)Certified Fraud Examiner (CFE)BenefitsAnnual performance-based incentive opportunityComprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and moreCompany OverviewPathward is a financial firm that provides investment strategies to promote business growth for organizations. It was founded in 1954, and is headquartered in Sioux Falls, South Dakota, USA, with a workforce of 1001-5000 employees. Its website is https://www.pathward.com.