[Remote] Billing and Accounts Receivable Manager

Note: The job is a remote job and is open to candidates in USA. Deloitte is a leading professional services firm, and they are seeking an Epic Billing and Accounts Receivable Manager to support hospital billing operations. The role focuses on ensuring claim accuracy, timely reimbursement, and overseeing revenue cycle management services, while also leading a team and improving operational processes.ResponsibilitiesOversight and management of billing and A/R follow-up operationsAnalyzes, plans and implements organizational systems and processes, and makes recommendations for improvements in hospital billing, claims submission, and A/R follow-up operationsLeads activities related to operational analysis, financial analysis and process improvement initiativesMaintains knowledge base of operational SOPs and workflows for relevant functional areasManages staff and employee performance, provides feedback, and leads training, education, and performance improvement activities for staff as requiredWorks closely with Manager of Denials Management and engagement leadership to resolve barriers to account and claim processing and identify and implement opportunity areas to remediate issues and improve workflowsServes as line of escalation for high priority, complex accounts to be worked, including interactions with third party payers and client stakeholders as necessary to process accounts and claimsRegularly monitors work queues and workflows in Epic, claims clearinghouse, and other relevant technology systemsCollaborates closely with client managers and directors to ensure continuous open communication about hospital operations that impact delivery of servicesWorks with client team to develop and implement action plan to address trends as appropriateKeeps current on insurance regulations, managed care contracts billing regulations, coding and fee schedulesProactively manages access scorecards including user quality, productivity and team performance compared to Key Performance indicators and Service Level AgreementsSkills3+ years of experience as a Manager or Senior in Billing, A/R Follow-up, or other related areaExperience leading team of 10+ staff to exceed productivity, quality, and service targets1+ year in hospital billing and claims submissionProficient in Epic Resolute Hospital Billing applicationProficient in Epic Analytics and Reporting applications (e.g., SlicerDicer)Bachelor's degree, preferably in information technology, business, or healthcare related field; or equivalent experienceLimited immigration sponsorship may be availableAbility to travel 10%, on average, based on the work you do and the clients and industries/sectors you serveRole is remoteExperience using Microsoft Word, Excel, and PowerPointExperience supporting clinical or healthcare business operationsExperience managing multiple projects or workstreamsExperience preparing and delivering technical demonstrationsExperience analyzing billing workflows, claim issues, or operational dataBenefitsYou may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.htmlTo view the associated benefit package, please reference this document Benefit Plan Project/Center: USBenefitsJourneyProjectandCenterTAMCompany OverviewDeloitte drives progress. Our firms around the world help clients become leaders wherever they choose to compete. It was founded in 2020, and is headquartered in Tel Aviv, Tel Aviv, ISR, with a workforce of 10001+ employees. Its website is https://www2.deloitte.com/il/en/pages/finance/events/Launchpad_2022.html.Company H1B SponsorshipDeloitte has a track record of offering H1B sponsorships, with 1055 in 2026, 6871 in 2025, 4911 in 2024, 5604 in 2023, 8090 in 2022, 5993 in 2021, 10388 in 2020. Please note that this does not guarantee sponsorship for this specific role.