[Remote] Bilingual - Subrogation Research and Creation Specialist

Note: The job is a remote job and is open to candidates in USA. Machinify is a leading healthcare intelligence company specializing in payment solutions for health plans. The Bilingual Subrogation Research and Creation Specialist will support the recovery of healthcare payments by handling inbound calls, creating claim files, and analyzing claim data to identify potential subrogation claims. Responsibilities Answer inbound ACD call line and provide prompt, professional customer service to members and insurance companies Create new claim files with accurate and complete information Regularly accesses client systems to gather information used to create inventory Uses multiple computer systems to review claim data and work efficiently Skills High School diploma, GED, or equivalent combination of education and experience in the health insurance, legal, property and casualty or related fields is preferred Professional communication skills, fluent in Spanish and English Strong analytical skills, attention to detail and ability to adapt to new tasks Strong organizational skills Excellent written and verbal communication skills Word and Excel proficiency required Benefits PTO, Paid Holidays, and Volunteer Days Eligibility for health, vision and dental coverage, 401(k) plan participation with company match, and flexible spending accounts Tuition Reimbursement Eligibility for company-paid benefits including life insurance, short-term disability, and parental leave. Remote and hybrid work options Company Overview Machinify is a SaaS platform that enables non-technical enterprises to build AI-powered products and processes. It was founded in 2016, and is headquartered in Palo Alto, California, USA, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship Machinify has a track record of offering H1B sponsorships, with 12 in 2025, 6 in 2024, 3 in 2023, 3 in 2022, 4 in 2021, 5 in 2020. Please note that this does not guarantee sponsorship for this specific role.