[Remote] Azure Machine Learning Customer Engineer

Note: The job is a remote job and is open to candidates in USA. JDA TSG is seeking a forward-thinking Azure Machine Learning Expert to work as a Customer Engineer who thrives at the intersection of AI innovation and app development. In this strategic role, you’ll help customers leverage the Microsoft Azure AI ecosystem to build intelligent apps and custom AI solutions.ResponsibilitiesFacilitate AI strategy and implementation engagements, helping customers adopt and scale Azure Machine Learning, Azure AI Foundry, and Azure OpenAI servicesProvide clients guidance to architect and deploy intelligent agents and copilots using Copilot Studio, integrating custom business logic and APIs across enterprise workflowsGuide customers in supporting end-to-end AI development lifecycles—from data ingestion and model training to fine-tuning, deployment, and monitoringHelp clients’ developers and data scientists operationalize models and integrate them into real-time apps using CosmosDB as a scalable backendEducate customers on responsible AI, model lifecycle management, prompt engineering, vector search, and performance optimizationConduct workshops, demos, and working sessions to accelerate enterprise AI adoption and foster AI-first thinking across orgsSurface field feedback to Microsoft product teams and contribute to reusable IP, frameworks, and solution acceleratorsSkills10-15 years overall IT experience including 7 years experience in AI/ML engineering, app development, or cloud architecture rolesHands-on experience deploying LLM-based apps, building custom copilots, or fine-tuning OpenAI/GPT modelsFamiliarity with Copilot Studio, Prompt Flow, and real-world applications of generative AI and agentsStrong ability to connect AI innovation to business value, with experience leading technical conversations with devs, data scientists, and execsA “builder's mindset” with a passion for helping customers turn vision into production-ready AI solutionsAI & ML Platforms: Azure Machine Learning (AutoML, Prompt Flow, Responsible AI), Azure AI Foundry, Azure OpenAI (GPT, Codex, embeddings)Agent & Copilot Development: Building copilots with Copilot Studio, orchestrating agents via APIs, chaining models & workflowsApp Architecture: AI-infused web apps or chat interfaces powered by CosmosDB, Azure Functions, or App ServiceData Engineering & Ops: Familiarity with data prep, vector embeddings, model tuning, and inference pipelinesAI Governance: Prompt safety, cost control, performance tuning, and responsible AI practicesDeveloper Experience: Guiding dev teams through prompt engineering, Copilot adoption, and AI integration workflowsCompany OverviewJDA TSG is a management consulting company specializing in program management & process re-engineering services. It was founded in 2011, and is headquartered in New York, New York, USA, with a workforce of 501-1000 employees. Its website is http://jdatsg.com.