[Remote] AVP, Business Development Western Region
Note: The job is a remote job and is open to candidates in USA. ViaPath Technologies is seeking a performance-driven Associate Vice President of Business Development to drive new business growth while managing and expanding an existing portfolio of correctional agency clients throughout the Western Region. This role involves achieving revenue targets through new customer acquisition, contract renewals, and account expansion while building long-term strategic partnerships with correctional leaders.ResponsibilitiesCollaboration with Senior Management to help execute new initiatives and address new markets and product opportunitiesMaximizing sales team's potential, developing key growth strategies, tactics, and action plans, and presenting those plans to the executive teamProviding daily feedback and reporting on lead generation, prospecting, and opportunities, and developing knowledge of internal systems used to qualify and track communications with prospective clients via SalesForceUtilizing SalesForce, track and managing leads through the appropriate stages of the sales funnel and logging all relevant customer activity, including but not limited to meetings, phone calls, and emailsGenerating, qualifying, and closing new business opportunities through various sales activities including, but not limited to cold calling, client visits, participation in RFP's, attending networking or trade events, and utilization of candidate's networkWorking with support teams internally to develop processes for effectively tracking and reaching out to prospective clients and leveraging these teams to create new techniques that further the sales outreach effortBuilding familiarity with internal processes, products/services, contractual engagements, etcCollaborating with the marketing team to create presentations and content to be used to pitch prospective clientsDesigning and implementing a strategic sales plan that expands the company's client base and achieves revenue targetsDeveloping a solid knowledge and understanding of the competitive landscape and be able to articulate ViaPathβs value proposition effectivelyKeeping abreast of market trends, key players, competitors, and industry jargonLeveraging the tools and platforms utilized to understand how potential clients can employ these products/servicesDefining project scope and requirements while liaising with clients a to deliver customized business solutionsDevelop and execute strategic account growth plans for existing customers to maximize retention, contract renewals, and revenue expansionPartner with Operations teams to maintain strong customer relationships and ensure customer satisfactionIdentify opportunities to introduce additional ViaPath solutions including investigative intelligence, communications, education, telehealth, and reentry servicesConduct regular executive business reviews with key customer stakeholders to understand priorities, address challenges, and align solutions with agency objectivesMonitor contract performance, renewal timelines, and customer health metrics to proactively mitigate risk and improve retentionCollaborate with internal teams to resolve customer concerns and ensure successful delivery of contracted servicesSupport strategic renewal efforts and contract negotiations to secure long-term partnerships and revenue growthSkillsBachelor's degree preferred; equivalent years of related experience will be considered in lieu of a degreeMinimum 10 years of experience in business development/account managementMinimum 2 years of experience working in or with a corrections or law enforcement environmentDemonstrated ability to think strategically, plan proactively, communicate effectively, and develop and maintain effective relationships both internally and externallyPrior experience with managing budgets and contract negotiationSelf-starter with the ability to adapt interpersonal styles and techniques to network and influence across all levels of an organizationCustomer-focused attitude, with high level of professionalism and discretionExcellent organizational and advanced planning skills with commitment to the accuracy of company communications and standardsStrong time management and organizational skillsExcellent written and oral English communication and presentation skillsSelf-motivated, goal-oriented who is motivated by working in a small, highly collaborative environmentAbility to stay focused while juggling a high volume of daily projects in varying stages of development; multi-task in a deadline-driven, fast-paced environmentMust be able and willing to travel up to 75%Minimum of 3 years of leadership or supervisory experience preferredExperience with CRM software (i.e., Salesforce) and experience with ServiceNow preferredExperience managing both new business development and existing customer relationships within a complex sales environmentDemonstrated success in customer retention, contract renewals, and account expansion strategiesExperience developing executive-level relationships and navigating government procurement processesUnderstanding of recurring revenue business models and long-term strategic account planningBenefitsMedical, Dental & Vision Insurance β Multiple plan options designed to support a variety of coverage needs.Health Saving Accounts (HSA) and Flexible Spending Accounts (FSA) β Employer provided contribution to the HSA for eligible medical plans. Healthcare and dependent care spending accounts available.Flexible Time Off (FTO) β Including vacation and sick timeCompany HolidaysRetirement Plan (401(k)) β Traditional and Roth 401(k) options available including employer matching contributions.Life & Disability Insurance β Company-paid basic life insurance and short-term disability; additional voluntary coverage available.Employee Assistance Program (EAP) β Free, confidential support for personal, financial, and family matters.Additional Well-Being Resources β Includes access to Care.com, Calm, Active&Fit, Telavet, LegalShield, and other lifestyle resources and discounted services.Company OverviewViaPath Technologies provides communications and management technology services. It was founded in 1980, and is headquartered in Falls Church, Virginia, USA, with a workforce of 1001-5000 employees. Its website is https://www.viapath.com.