[Remote] Automation Team Analyst

Note: The job is a remote job and is open to candidates in USA. LTS is seeking a detail-oriented and collaborative Automation Team Analyst to support the OMEGA program by identifying, analyzing, and documenting operational processes that can be improved or automated to enhance efficiency, consistency, and scalability across the program. The role involves evaluating workflows, developing reusable AI prompts, and providing automation support for various operational activities.ResponsibilitiesAssess existing workflows and identify manual, repetitive, and high-friction activities suitable for automationCreate Process maps and workflow analysesDraft current-state and future-state workflow documentationPrioritize automation use case inventoryReview program documentation, governance materials, process guidance, and operational artifacts to identify opportunities for summarization, standardization, and automationDocument gap analysis summariesRecommend automation use cases for documentation automationPrepare Workflow decision trees and business rulesSupport the identification of automation opportunities related to release readiness, deployment risk review, architectural review preparation, and governance workflowsProvide Release and governance workflow assessmentsPrepare Automation requirements for risk review and readiness analysisProvide decision support criteria for governance checksAnalyze incident response and root cause analysis workflows to identify opportunities for automation of summaries, draft artifacts, and operational reportingPrepare RCA workflow and artifact analysisDocument incident reporting automation requirementsProvide recommendations for standardized RCA support processesDevelop reusable AI prompts that enable automation of recurring operational tasks across the programPrompt templates for operational workflowsPrompt documentation and usage guidanceContributions to the centralized prompt libraryRole-specific prompt packs for COEs and operational teamsDocument business rules, requirements, and acceptance criteria for automation solutions implemented by the teamReview all team SOPs and inject common workflows to advise prioritization of automationsEnsure requirements and solutions align with VA policies, operational needs, and federal compliance standardsSkillsBachelor's degree in Business Administration, Information Technology, Healthcare Administration, or related discipline5+ years of experience as a Process Automation Engineer supporting enterprise IT or healthcare modernization programsCandidate must be a U.S. Citizen or Permanent Resident with the ability to obtain a Public TrustExperience gathering and documenting business and functional requirements for complex systems and applicationStrong understanding of Agile methodologies and requirements management processesExperience facilitating stakeholder discussions and translating business needs into technical solutionsStrong analytical, organizational, and problem-solving skillsExcellent written and verbal communication skillsExperience using collaboration and project management tools such as Jira, Confluence, Azure DevOps, Microsoft Visio, or similar platformsExperience supporting VA healthcare systemsExperience supporting healthcare workflows, clinical operations, or enterprise healthcare systemsFamiliarity with software development lifecycle (SDLC), DevSecOps, and cloud modernization environmentsExperience supporting federal government programs and regulated environmentsBenefitsComprehensive benefits for you and your familyAccess to cutting-edge tools and technologiesA culture that values innovation, growth, collaboration, and qualityA career path that rewards ambition and performanceLTS is committed to offering eligible employees comprehensive benefits that will provide them with options intended to meet their needs and the needs of their family.Company OverviewLTS is an information technology (IT) provider for mission critical systems. It was founded in 2005, and is headquartered in Herndon, Virginia, USA, with a workforce of 51-200 employees. Its website is http://www.lts.com/.