[Remote] Associate Content Manager, Humanities & Social Sciences (HSS)

Note: The job is a remote job and is open to candidates in USA. Macmillan Learning is committed to driving innovation that transforms education. The Associate Content Manager is responsible for managing a variety of projects related to content development, ensuring that all deliverables meet the company's standards while collaborating with various stakeholders to keep development work on track.ResponsibilitiesLead assigned projects and support Content Managers in project tasks for complex revisions and other initiativesBuild and maintain detailed project schedules for core text and course-related deliverables (e.g. NGA items, LearningCurve, iClicker/lecture slides, test banks, interactives, videos/animations)Define milestones, dependencies, and critical paths in partnership with Content Developers, production's Content Project Managers, Course Product Managers, and Media Project ManagersCreate and maintain project trackers, dashboards, and documentation (e.g., media grids, art/permission logs, JIRA maintenance)Project manage technical remediation effortsFacilitate handoffs and collaboration between content creators (authors, vendors, contractors), Content Developers, Media Project Managers, and Content Project Managers for core text and course-related contentMaintain existing content as needed, including responding to customer feedback and tickets, adjusting content for technology upgrades, and ensuring content meets required standards for accessibility and customer deliveryDelegate to Content Developers or contractors as needed for content remediationManage internal and external stakeholders and contributors, keeping everyone aligned and informedFlag risks and obstacles early and develop mitigation plans with Content Managers and leadershipAssign tasks and deliverables to content creators to deliver on all aspects of the content development plan, as defined by the Content Developer and ML standardsRecruit, hire, and manage vendors or freelancers to work as content creators, assessment authors, accuracy checkers, and animation/video producersTrack and manage project budgetsIdentify and implement opportunities to improve efficiency, reduce rework, and streamline operationsImplement new tools or systemsSkillsBachelor's Degree1–2 years of experience in project management or a related role, preferably with exposure to print or digital educational productsDemonstrated ability to manage schedules, milestones, and handoffs for concurrent tasks in a deadline-driven environmentStrong organizational and time-management skills, with a high degree of attention to detailStrong critical-thinking and problem-solving abilities, with a proactive approach to identifying and escalating risksFoundational understanding of or exposure to vendor and contractor coordination, including negotiating with vendors and contractors, managing contracts, and ensuring delivery within approved budgetsAbility to coordinate and support a diverse network of external resources, such as freelancers and contributorsEagerness to learn and adapt to new tools and technologies within a continuous improvement mindsetCollaborative mindset with the ability to work effectively across functions and roles, including authors, content creators, freelancers, vendors, and all internal team membersClear and effective communication skills for sharing complex information to a variety of stakeholders verbally, in writing, and in presentationAbility to work within a structured workflow while maintaining accountability at all stages of a projectProficiency in Microsoft Office and Adobe Acrobat ProFamiliarity with project management interfaces such as JIRA/ConfluenceInterest in or experience using AI tools (ChatGPT, Claude, NotebookLM) to assist with project workflows or communication efficiencyFamiliarity with HTML and XML, Google Apps Script, and programming languages a plusAbility to adapt to changing systemsCuriosity and enthusiasm for emerging technologies, automation, and AI-enabled workflows, with a willingness to explore and adopt new tools that improve team productivityDemonstrated ability to identify and implement process improvements that increase efficiency, reduce manual effort, or improve project visibility and communicationProven ability to balance structure and flexibility, adapting quickly to changing priorities while maintaining progress toward project goalsBenefitsRegular full-time and qualifying part-time employees and their dependents are eligible for Macmillan benefits, effective on the employee’s date of hire.Macmillan also offers health benefits coverage to qualifying same-sex and opposite-sex domestic partners (may require additional documentation) of active employees.Competitive pay and bonus planGenerous Health Benefits (Medical, Dental, Vision)Contributions to your 401k retirement account through FidelityGenerous paid time off, sick time, discretionary days. and paid holidays (International Day for the Elimination of Racial Discrimination, Juneteenth, Indigenous People's Day, and more!)Employee Assistance Program, Education Assistance Program100% employer-paid life and AD&D insuranceCompany OverviewMacmillan Learning improves lives through learning and offers content developed in partnership with the authors, educators, and developers. It is a sub-organization of Macmillan. It was founded in 1946, and is headquartered in New York, New York, USA, with a workforce of 501-1000 employees. Its website is http://www.macmillanlearning.com/.