[Remote] Applications Engineering Manager (Boston)

Note: The job is a remote job and is open to candidates in USA. Standard Bots is building the next generation of industrial robots, serving a diverse range of customers from independent machine shops to NASA. The Applications Engineering Manager will lead a team of Applications Engineers, ensuring high-quality customer engagements and overseeing technical escalations while remaining hands-on in technical work.ResponsibilitiesManage and develop a team of Applications Engineers across your territory -- setting expectations, coaching on technical and customer-facing skills, and building a team that executes at a high levelOwn capacity planning and workload distribution across your team -- making sure the right engineer is on the right job and nobody is drowningBe the technical and cultural standard-setter for your team; the bar you hold yourself to is the bar your team rises toConduct regular 1:1s, performance conversations, and development planning -- you invest in your people's growth, not just their outputOwn the applications engineering function for your territory -- from pre-sales POC support through post-install customer successServe as the senior technical escalation point for complex integrations, difficult customer situations, or installs that aren't going as plannedPartner closely with your Regional Sales Manager on territory priorities, pipeline, and customer strategy -- you're the technical counterpart to their commercial leadershipMaintain strong relationships with key customer accounts in your territory; they should know you by name and trust your judgmentStay sharp and stay in it -- you're still designing solutions, reviewing integrations, commissioning cells, and supporting installs when the situation calls for itLead or co-lead technically complex or strategically important customer engagements yourselfReview and sign off on solution designs, POCs, and integration plans produced by your teamTravel to customer sites as needed -- up to 25% domestically -- for escalations, key installs, and customer relationship momentsDefine and enforce the standard for how applications engineering work gets done in your territory -- documentation, handoffs, commissioning checklists, customer training qualityFeed territory-level learnings back to the broader applications engineering organization and to product and engineering teamsHelp build the playbooks, templates, and training materials that make every AE on your team better and every deployment more repeatableSkills5+ years of hands-on applications engineering, systems integration, or automation engineering experience -- you've done the field work and done it well2+ years of people management or team lead experience -- you've led engineers, given hard feedback, and helped someone growStrong customer-facing presence -- you can manage a difficult customer conversation, set expectations clearly, and represent Standard Bots credibly at a senior levelExperience managing a distributed team or territory; you know how to lead people you don't see every dayComfort with up to 25% domestic travel for escalations, key customer engagements, and team supportBachelor's degree in Mechanical, Electrical, Mechatronics, or a related engineering discipline -- or equivalent hands-on experience that tells the same storyYou're genuinely fluent across mechanical, electrical, and software: PLC programming and ladder logic, pneumatics, DC power systems, robot programming, Python scripting, CADPrior experience with collaborative robots (UR, Fanuc, KUKA, ABB, or similar)Background scaling an applications engineering or field engineering function -- you've helped build something, not just inherited itExperience with vision systems, force/torque sensing, or custom end-of-arm toolingFamiliarity with machine tending, palletizing, welding, or assembly automation applicationsBenefitsEmployee Stock OptionsPaid time offMedical/dental/vision insuranceLife insuranceDisability insurance401(k)Company OverviewStandard Bots builds industrial robotics systems combining hardware and AI software to automate manufacturing and operations. It was founded in 2015, and is headquartered in New York, New York, USA, with a workforce of 11-50 employees. Its website is https://standardbots.com.