[Remote] Analyst 4, Workforce Management-Forecasting & Analysis

Note: The job is a remote job and is open to candidates in USA. Comcast is a leading technology provider offering a suite of solutions for businesses. The Analyst 4 role focuses on developing improvement plans and managing reports to enhance customer experience and business results, utilizing forecasts for performance measurement and analysis.ResponsibilitiesSupports and assists Enterprise Service Assurance and Service Delivery teams in the identification, prioritization, planning development, coordination, support, and execution of high impact (immediate and long-term) improvement plans for effective and sustainable cost savingsPartners effectively with cross-functional stakeholders to drive alignment and outcomesResearches and analyzes diversified data to draw valid conclusions. Pressure-tests assumptions and applies creative, out-of-the-box thinkingAnalyzes data using web tools and other Company software and prepares recommendations and reports to drive high-impact process improvement effortsThinks in end-to-end service ecosystems and understands dependenciesPerforms complex modeling to support forecasting, performance, and optimization. Designs solutions that are adaptable and can tell a storyLeads regular senior-level reviews of workforce models, assumptions and performance drivers. Confidently presents results of analysis and recommendationsDemonstrates mastery of workforce planning analysis. Independently leads highly complex, in-depth analytical projects with minimal supervisionActs as a subject matter expert for other team members, helping to foster growth and understanding within the teamOwns the execution of specialized tasks, including but not limited to producing the weekly service level outlook and partner workforce management overviewsConsistent exercise of independent judgment and discretion in matters of significanceRegular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessaryOther duties and responsibilities as assignedSkillsBachelor's Degree7-10 Years of Relevant Work ExperienceAnalytical ThinkingCommunicationWorkforce PlanningBenefitsMost sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.Additionally, Comcast provides best-in-class Benefits to eligible employees.We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life.Company OverviewAs a global media and tech company, Comcast reaches hundreds of millions of customers, viewers, and guests with world-class connectivity and platforms and beloved content and experiences. It was founded in 1963, and is headquartered in Philadelphia, Pennsylvania, USA, with a workforce of 10001+ employees. Its website is https://corporate.comcast.com.