[Remote] AI Automation Engineer

Note: The job is a remote job and is open to candidates in USA. Tebra is the only all-in-one EHR+ platform built exclusively for independent healthcare practices. They are seeking a hands-on AI & Automation Engineer to design, build, and optimize integrations and AI-driven workflows that enhance enterprise data and business operations.ResponsibilitiesDesign, build, and maintain Workato recipes, connectors, and orchestrations for Salesforce, NetSuite, Slack, and SnowflakeImplement error handling, observability, and reusable design patterns to ensure reliability and scalabilityArchitect multi-agent systems: tool selection, planning loops, state management, human-in-the-loop CheckpointsPartner with stakeholders to design corporate systems (Salesforce, NetSuite, Snowflake, Slack, etc) as agent-callable tools, not just data sourcesBuild guardrails, fallbacks and error recovery for non-deterministic workflowsDevelop and automate ELT/ETL processes to support both BI Analytics and AI retrieval across similar datasets with different access patternsBuild evaluation into every pipeline to ensure high quality results considering precision, answer faithfulness, latency and costOwn retrieval end-to-end including ingestion, chunking strategy, embeddings, vector storage and reranking as one connected systemImplement data enrichment, quality checks, and architectural safeguards to maintain trusted datasetsProduction observability: prompt/response tracing, cost monitoring, eval dashboardsDocument agent behavior, decision logic and failure modesA/B testing agent versions, model comparisonsWrite modular, reusable scripts in Python, Ruby, SQL, or JavaScript to support integration, data transformation, and automation tasksApply data governance practices for lineage, security, and retentionMaintain technical documentation, diagrams, and version control via GitHub, Confluence, and JiraSkills2-5 years of experience in integration, automation, AI, software or data engineering, with 1+ year hands-on in WorkatoProven expertise with Enterprise iPaaS required (Workato, Mulesoft, or similar)Proficiency in designing and implementing integrations across Salesforce, NetSuite, Slack, and SnowflakeHands-on technical background in ETL/ELT, Reverse-ETL, data modeling, SQL/T-SQL, and programming (Python, Ruby, or similar)Experience using vector databases such as Pinecone, Snowflake Cortex Search and pgvectorExperience with AI/ML concepts and implementing AI workflows in enterprise environmentsHands-on experience leveraging APIs and programming languages to build and maintain scalable enterprise integrationsExperience with GitHub for version control, Jira for work tracking, and Confluence/Lucid for documentationStrong problem-solving, critical thinking, and ability to execute under minimal supervisionMotivated to learn new technologies and develop new skillsTrack record of introducing innovation in automation and AI while maintaining governance and system reliabilityExperience with Cloud Platforms such as GCP or AWS preferredProficiency with Snowflake, Salesforce, and NetSuite, with strong architectural and automation design skills preferredWorkato Automation Pro or SnowPro certifications preferredBenefitsBeyond base compensation, Tebra offers eligible employees the opportunity for variable pay and a robust benefits package, reflecting our commitment to your overall well-being.United States: In addition to our healthcare benefits, we also offer amazing perks! Need work from home basics? We offer a discount through Dell!We also offer a number of resources to help you keep your mind and body healthy.Check out Gympass for a great workout, or TelusEmployee Assistance Program to find mental health resources, along with other resources for everyday occurrences.Costa Rica: To assist with all of lifes needs, Tebra also offers a wellness and childcare subsidy and a University/Education discount!We also offer a number of resources to help you keep your mind and body healthy.Check out Gympass for access to health and fitness apps, or Telus Employee Assistance Program to find mental health resources, along with other resources for everyday occurrences.Company OverviewTebra provide independent healthcare practices with digital tools and support to thrive in a new era of healthcare. It was founded in 2021, and is headquartered in Corona Del Mar, California, USA, with a workforce of 501-1000 employees. Its website is https://www.tebra.com.Company H1B SponsorshipTebra has a track record of offering H1B sponsorships, with 3 in 2025, 1 in 2024, 5 in 2023, 3 in 2022. Please note that this does not guarantee sponsorship for this specific role.