[Remote] Agency Growth Coach

Note: The job is a remote job and is open to candidates in USA. ICA Insurance Education is a leading Master Agency within the SIAA network, seeking a highly collaborative Agency Growth Coach to support the growth of independent member agencies across Colorado and portions of California. The role involves serving as a strategic advisor and mentor to agency owners, helping them transition to independent agency ownership and develop growth strategies in Commercial Lines.ResponsibilitiesServe as the primary growth advisor for assigned member agencies (ISMs) throughout the territoryFacilitate onboarding and implementation for all new member agencies, with a particular focus on startup and scratch agenciesCoach agencies on strategies to increase Personal & Commercial Lines production, profitability, operational efficiency, and long-term agency valueHelp agencies transition from producer or captive environments into independent agency ownership and growth modelsConduct regular coaching sessions focused on growth planning, pipeline development, lead generation, agency operations, and production goalsUtilize growth scorecards and KPI tracking to help agencies identify opportunities and measure progressMaintain consistent engagement with assigned agencies, ensuring minimum touchpoints are met quarterly while fostering ongoing strategic dialogueAct as a trusted resource for agencies expanding into Commercial Lines productionGuide agencies on prospecting strategies, niche development, commercial workflows, and operational best practicesPromote participation in ICA and SIAA Commercial Lines education and training resourcesAssist agencies in identifying opportunities to consolidate business with Strategic Partner Companies (SPCs)Help agencies understand the market access opportunities and carrier relationships within the SIAA ecosystemAdvise agencies on operational best practices, including: Agency workflows and SOP development, CRM and drip campaign utilization, lead generation and marketing initiatives, technology adoption and optimization, agency management system implementation and troubleshooting, staffing and producer growth strategiesHelp connect agencies with external business resources when appropriate, including accounting, financing, operational, or vendor partnersCollaborate with agencies to improve organization, accountability, and executionWork closely with ICA recruiting, training, education, marketing, and leadership teams to support agency growth initiativesMaintain detailed coaching notes and follow-up documentation within internal systems and workflowsParticipate in regular mentoring, collaboration, and territory review meetingsCommunicate proactively with internal stakeholders regarding agency opportunities, challenges, and resource needsEmbrace a highly collaborative, team-oriented culture centered around supporting agency successSkills5+ years of insurance industry experience requiredStrong Commercial Lines Property & Casualty knowledge requiredStrong consultative communication and relationship-building skillsAbility to coach, mentor, influence, and problem-solve with agency ownersHigh level of organization and follow-throughComfortable operating in a dynamic environmentResourceful, proactive, and solutions-oriented mindsetStrong multitasking and project management capabilitiesComfortable leveraging technology and learning new systems and platformsProperty & Casualty License requiredAbility to travel periodically throughout the assigned territoryExperience working within independent insurance agencies strongly preferredPrior agency ownership, agency management, or agency operations experience highly preferredExperience with Salesforce, Asana, EZLynx (or agency management systems) preferred, but not requiredExperience supporting startup or high-growth environments preferredBenefitsPerformance-based bonus opportunity tied to growth KPIs and Commercial Lines production goalsComprehensive benefits packageCompany OverviewAt ICA Insurance Education, we empower insurance professionals to thrive in every stage of their career. It was founded in 2014, and is headquartered in Colorado Springs, Colorado, US, with a workforce of 11-50 employees. Its website is https://icainsuranceeducation.com/.