[Remote] Adoption Product Manager

Note: The job is a remote job and is open to candidates in USA. Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-from anywhere experiences. As an Adoption Product Manager, you will act as the strategic and technical bridge between core product development and real-world deployment, ensuring new features are enterprise-ready and managing the lifecycle of incubating new products.ResponsibilitiesOrchestrate the formal lifecycle of incubating new products from inception through beta, managing complex internal/external test groups to collect actionable feedback and deliver hundreds of pre-release bug fixes before General Availability (GA)Partner directly with Product Owners during early-stage ideation, translating real-world deployment constraints, client health challenges, and security baseline demands into core product requirementsAuthor comprehensive deployment guidance, standard operating procedures, training workflows, and documentation to enable external support structures (PS, CS, and Account Teams) to successfully manage downstream customer deploymentsManage relationships with high-value Premier enterprise customers, tracking deployment telemetry and diagnosing high-impact operational blockersPerform deep-dive root cause analysis (RCA) on enterprise-wide adoption blockers—such as software packaging issues, enrollment failures, and third-party security tool conflicts—to build permanent remediations into the product roadmapApply Scrum/Agile methodologies to traditionally rigid infrastructure processes, running team ceremonies to enhance delivery predictability and cross-functional accountability across product, engineering, and security programsSkillsStrong hands-on engineering or architectural background utilizing Omnissa Workspace ONE UEM and/or Microsoft IntuneProven experience managing or supporting large-scale enterprise endpoint fleets (e.g., environments with 10K+ to 30K+ physical endpoints, multi-platform systems, or complex VDI/DaaS integrations)Direct experience designing and deploying modern device management configurations, including Configuration Service Providers (CSPs), custom SyncML profiles, ADMx-backed policies, and cloud-based device provisioning (e.g., Autopilot, zero-touch deployment)Demonstrated capability to diagnose complex ecosystem health issues, software update workflows, and infrastructure dependenciesEducational background in Computer Engineering, Business Admin, or a related technical programExtensive background with Microsoft Endpoint Configuration Manager / System Center Configuration Manager (MECM/SCCM), specifically managing task sequences, application supersedence, and modern co-management attachment strategiesStrong capability administering macOS/iOS fleets via Jamf Pro, with deep knowledge of Apple Business Manager, Jamf Connect, and custom scripting/packaging tools. Jamf certifications (200, 300, or equivalent) are highly valuedFamiliarity aligning endpoint management with robust security frameworks (e.g., NIST CSF) and enterprise identity/access control providers (Azure AD/Entra ID, Okta, Duo, or ADFS)BenefitsCorporate bonus programEmployee ownershipHealth insurance401k with matching contributionsDisability insuranceGrowth opportunitiesCompany OverviewOmnissa is a digital work platform. It is a sub-organization of Broadcom (formerly Avago Technologies). It was founded in 2024, and is headquartered in Palo Alto, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.omnissa.com.