[Remote] Account Manager Remote - US; Houston, Texas; Boulder, Colorado
Note: The job is a remote job and is open to candidates in USA. Yes Energy is a leader in electric power data and analytics solutions, providing real-time insights into the North American electrical grid. As an Account Manager, you will strengthen customer relationships and drive revenue growth through a consultative sales approach, ensuring customer satisfaction and discovering new opportunities.ResponsibilitiesUtilize a solution-selling approach to effectively and efficiently help guide customers through the “Customer’s Journey” process to ensure they are satisfied and to discover new opportunitiesHave and maintain a deep working knowledge of Yes Energy’s solutions and how they align with prospects' needsUnderstand the use cases each “Buyer Persona” has and how we can serve themKnow the competitive landscape and how Yes Energy’s products differentiate from our competitorsEnhance and cultivate existing customer relationships through the timely delivery of accurate information, both proactively and reactivelyCollaborate with other stakeholders to plan, organize, and promote attendance and assist with other existing customer events, including user group meetings, educational webinars, training sessions, and customer appreciation events. Schedule, plan, and facilitate onsite and remote discovery, presentation, demonstration, and training meetingsUse Salesforce and 1:1 meetings to provide management feedback and recommendations on pipeline health, risk, and progressProvide accurate and timely follow-up from customer eventsStay updated on industry news and trends, and how they affect the energy trading marketsAccurately forecast opportunities, based upon realistic assessmentsPartner with Customer Success to ensure successful onboarding, handoff, and preparation for the renewal processRespond to any escalated customer dissatisfaction, using a solutions-focused approach with urgencySkillsBachelor's degree in business, engineering, economics, or a related field, or equivalent experienceMinimum of four years of B2B SaaS sales experienceMinimum of two years of leading a team using MEDDPICC and a Value-Based Selling sales methodologyMinimum of two years of sales-focused account management experienceMinimum of two years of experience working in SaaS for Energy MarketsExcellent communication, negotiation, and team-building skillsUtilize MEDDPICC and a Value-Based Selling approach to effectively and efficiently help guide customers through the 'Customer's Journey' process to ensure they are satisfied, and to discover new opportunitiesAbility to engage in a consultative selling process that overcomes objections and differences by aligning customers' needs with Yes Energy's solutionsComfortable selling and negotiating at the executive level (CEO, COO, CFO, CIO)Ability to work independently, communicate proactively, manage multiple projects, and prioritize daily tasks, while managing critical deadlinesCollaborate effectively within a team settingStrong customer service and troubleshooting/problem-solving skillsExcellent written and verbal communication skillsMeticulous focus on documentation and adherence to processesFrequent travel (up to ~50%) throughout the territory as neededAdvanced understanding of customers' business, skilled at describing solutions, and respectfully challenging their thinkingAbility to understand and discover complex client requirements and to clearly articulate the company's offerings to develop solutions to meet those requirementsExpert knowledge/usage of SalesforceStrong desire and willingness to learnResults-oriented with a track record of achieving sales targetsExperience working with Salesforce is preferredExperience selling SaaS, analytics, or data services to power market participantsExisting network of contacts in energy trading, renewables, or utility sectorsBenefitsCommissionPotential OTE: Up to $240KFull-timeHybrid - 2 days in the officeMedical insuranceA 401 (k) Plan with matchingFlexible vacationFlexible work schedulesYes Energy encourages and funds investment in both formal and informal professional developmentCompany OverviewTESLA Forecasting Solutions was acquired by Yes Energy in January 2024. It was founded in 1992, and is headquartered in Richmond, Virginia, USA, with a workforce of 201-500 employees. Its website is http://teslaforecast.com.