[Remote] Account Manager - Remote

Note: The job is a remote job and is open to candidates in USA. OneDigital is on a mission to help people do their best work and live their best lives. The Account Manager is responsible for the day-to-day management of their assigned book of business, serving as the main point of contact for clients and ensuring service deliverables meet and exceed expectations.ResponsibilitiesManages and maintains assigned book of businessServes in an advisory capacity for clientsDelegates work assignments to internal service team membersWorks closely with Benefits Consultants and/or Client Executives to manage the entire renewal processManages day to day client issuesConducts marketing analysis to determine competitive benefits optionsJoins virtual meetings or call with consultant and/or clients as neededAssists consultant with audit requests and 5500 form filings, as applicableAssists in growing the book of business through cross-sale opportunities when available and through marketing processHelps builds relationships with clients through effective communicationsEffectively and efficiently manages complex accounts and high-level service deliverablesActs as a liaison between consultant and internal shared service teams and clientsSkillsMust be eligible to work in the United States without the need for work visa or residency sponsorshipMust be self-motivated and disciplinedPossess excellent written and verbal communication skillsPossess strong organizational skillsMust be very detail-orientedAbility to work with consultants at a strategic level and help anticipate next stepsAbility to thrive in fast-paced environment3+ years' experience in account management or in a consultative employee benefits role, requiredPrior experience in broker agency or benefit administration firm, requiredCurrent Life and Health license, requiredThorough knowledge of group health and ancillary products; requiredWorking knowledge of all Microsoft Office products; requiredFamiliarity and practical knowledge of quoting process and tools; preferredBachelor's Degree, preferredExperience with database applications, a plusBenefitsVariable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performanceEligible employees health, wellbeing, retirement, and other financial benefitsPaid time offOvertime pay for non-exempt employeesRobust learning and development programsReimbursement of job-related expenses per the company policyEmployee perks and discountsCompany OverviewOneDigital is focused exclusively on employee benefits. It was founded in 2000, and is headquartered in Atlanta, Georgia, USA, with a workforce of 5001-10000 employees. Its website is https://www.onedigital.com.