[Remote] Account Manager, P&C Lines Insurance (Tech and Life Sciences Div)

Note: The job is a remote job and is open to candidates in USA. EPIC Insurance Brokers & Consultants is one of the fastest-growing firms in the insurance industry, headquartered in New York City. They are seeking a highly motivated Property & Casualty Client Account Manager to deliver exceptional service to middle market clients in the life sciences and technology sectors, ensuring seamless account management and client satisfaction.ResponsibilitiesServe as the primary service contact for assigned client accountsBuild and maintain strong client relationships through proactive communication and responsivenessCoordinate and deliver day-to-day service needs, including policy inquiries, endorsements, certificates, and coverage questionsAssist clients with risk management strategies tailored to life sciences and technology exposuresLead the renewal process in collaboration with producers, including marketing, submission preparation, and carrier negotiationsReview policies for accuracy, coverage adequacy, and compliance with client needsPrepare renewal proposals and client presentationsIdentify coverage gaps and recommend appropriate solutionsMaintain strong relationships with insurance carriers and underwriting partnersNegotiate coverage terms, pricing, and program structures on behalf of clientsStay informed of market conditions, emerging risks, and carrier appetiteManage policy documentation, certificates, and endorsements with attention to accuracy and timelinessEnsure data integrity within agency management systemsSupport internal reporting, compliance, and workflow processesCollaborate with producers and other team members to drive efficiency and best practicesWork closely with producers (4) and account management team (5+) to support client retention and growthContribute to a collaborative, team-oriented culture within a boutique environmentMentor junior staff as neededSkills5+ years of experience in Property & Casualty insurance brokerage or agency account managementExperience servicing middle market accounts, ideally within life sciences and/or technology sectorsStrong understanding of key coverages including: General Liability, Property, Cyber Liability, Professional / E&O, D&O / EPLI / Fiduciary, Umbrella / ExcessActive Property & Casualty license requiredStrong client service orientation and communication skillsExcellent organizational and time management abilitiesHigh attention to detail and accuracyAbility to manage multiple accounts and deadlines simultaneouslyProficiency in agency management systems and Microsoft Office toolsSelf-starter with the ability to work independently in a remote or hybrid settingBachelor's degree preferredExperience in a boutique or entrepreneurial brokerage environmentExposure to venture-backed or high-growth companiesFamiliarity with complex or emerging risks (e.g., clinical trials, IP risk, cyber exposure)BenefitsGenerous Paid Time offManaged PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close daysGenerous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leaveGenerous employee referral bonus program of $1,500 per hired referralEmployee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)Employee Resource Groups: Women’s Coalition, EPIC Veterans GroupProfessional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership DevelopmentUnique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife SupportAdditional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First FoundationCompany OverviewWe are a unique and innovative retail risk management and employee benefits insurance brokerage and consulting firm founded in San Francisco, California, in 2007 with offices and leadership across the country. It was founded in 2007, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.edgewoodins.com.