[Remote] Director of Growth Strategy

Note: The job is a remote job and is open to candidates in USA. MarqVision is a company focused on protecting brand integrity through innovative technology. They are seeking a Director of Growth Strategy to enhance their Customer Success organization with a focus on strategic expansion and proactive engagement with clients.ResponsibilitiesPartner with CS leadership to shape a sustainable expansion and renewal strategyCoach CSMs and managers on commercial mindset, value-based narratives, and navigating difficult customer conversationsSupport deal strategy, renewals, pricing discussions, and scope alignmentDrive strong account strategies focused on outcomes, value, and stakeholder alignmentJoin customer conversations as a strategic partner for high-stakes renewals or growth discussionsCollaborate cross-functionally with Sales, Product, and Business Partners to ensure alignment between customer value, product reality, and commercial commitmentsSkills8+ years of experience in Customer Success, Account Management, Commercial Strategy, Sales, or a hybrid CS/Sales role in B2B SaaSProven experience leading or influencing renewals, expansions, and pricing or scope discussionsStrong commercial judgment paired with a customer-first, consultative mindsetExperience coaching senior ICs and people managers on deal strategy and difficult conversationsComfortable navigating ambiguity and helping teams move from accommodation to clear recommendationsStrategic thinker who is also highly practical and execution-orientedBenefitsEquity opportunitiesHealth benefits including 401(K)Other perks designed to support our employees’ well-being and professional growthCompany OverviewMarqVision is an AI-powered brand protection platform that helps companies detect and remove counterfeit products from online marketplaces. It was founded in 2020, and is headquartered in West Hollywood, California, USA, with a workforce of 51-200 employees. Its website is https://www.marqvision.com.