[Remote] Account Manager - Material Science

Note: The job is a remote job and is open to candidates in USA. Brenntag Solutions and Services, LLC is a leader in chemical distribution, and they are seeking an Account Manager for Material Science. The role involves managing sales efforts in a designated territory, focusing on customer satisfaction, identifying sales opportunities, and conducting market studies to maximize sales and profit.ResponsibilitiesMeet sales objectives and focus on customer retention as well as improving overall customer satisfaction (also through digital channels)Identify customer potentials, i.e., opportunities for cross- and range-selling to existing customers and engage relevant stakeholders (e.g., Brenntag Essentials sales staff)Set strategies and targets for growth of customers in assigned territory (sales plan); align with Sales ManagerFrequently conduct customer visits and prepare the meetings using all available tools and reports, coordinate, negotiate and close proposalsManage spot business/ rush offers, get support from Commercial Assistant when necessaryLiaise with relevant stakeholders to create in a timely manner the best solution for the customer and extract maximum value (e.g., Sales Management, Industry Marketing Management, Application Development)Act as major point of contact to customers in assigned territory in all commercial mattersConduct market studies on potential new product opportunities by contacting customers to gather interest and test market demandLeverage Brenntag Connect to generate and maximize salesSpot opportunities for launching sales projects in cooperation with other departments like Industry Marketing Management, Application Development and suppliersIdentify and prioritize prospective customersGet in contact with prospects and involve relevant stakeholders to nurture leads down the pipelineLiaise with Brenntag Essentials sales staff on customers with new Brenntag Specialties business opportunitiesSet and maximize prices considering value-based pricing and customer segmentation within guidelines provided by Product Management/ Industry Marketing ManagementEnsure appropriate data administration and documentation of all business cases in the local CRM system (e.g., post processing of visits, creation of customer projects)Update and maintain customer opportunity pipelines and potentials in the CRM systemComplete sales and revenue-related reportingDrive commercial and functional excellence based on guidance/ input from Commercial Excellence FunctionProvide regular forecasts of product demand from customers to Industry Marketing Management to optimize projected demand requirementsMaintain an up-to-date level of product, technical, and application knowledge, e.g., via trainingKeep up to date with changes and updates in the product/solution portfolio and in the marketSkillsSound computer skills in the use of Microsoft Excel, Word, PowerPoint and CRM systemsSuperior communication and negotiation skillsStrong commercial understandingHigh self-management capabilitiesCustomer-centric mindset, focusing on creating a positive experience for the customerBasic level of strategic thinking (business development, opportunities)Frequent travel required as per business needsValid driver's license with clean driving recordPreferably Post-Secondary Education with a focus in Business, Science or equivalentExperience in the chemical distribution business, preferably in a sales capacity (3 to 5 years previous experience in sales role)Product, technical and market knowledge of respective Industry/ ApplicationBenefitsIndividual development, on-the-job training, and development programs designed to help our employees grow in their careers.Paid parental leaveEducation assistance programEmployee assistance programVarious healthcare plan options as well as 401(k)Company OverviewBrenntag is a suppiler of chemical distribution, covers with its extensive product and services. It was founded in 1874, and is headquartered in Essen, Nordrhein-Westfalen, DEU, with a workforce of 10001+ employees. Its website is https://www.brenntag.com/.