[Remote] Account Manager, Marketing
Note: The job is a remote job and is open to candidates in USA. Digital United is a company that specializes in digital media solutions, and they are seeking an experienced Account Manager to serve as the primary strategic partner for assigned client accounts. This role involves managing client relationships, ensuring account growth, and collaborating with internal teams to meet client goals.ResponsibilitiesOwn assigned client accounts end to end, acting as the primary point of contactBuild and maintain strong, trusted client relationships through clear communication and strategic guidanceLead client meetings, performance reviews, and planning discussionsManage expectations, navigate complex or challenging conversations, and ensure long-term healthMaintain fluency across digital media channels including paid social, programmatic, search, display etcReview and analyze campaign performance data to provide meaningful, strategic insights and recommendationsPartner closely with internal teams to align execution with client goalsTranslate performance data into clear, actionable narratives for clientsIdentify and proactively present organic growth opportunities within existing accounts (e.g., expanded scope, new services, seasonal initiatives)Support revenue growth by deepening client engagements and expanding partnerships beyond maintenanceCoordinate timelines, deliverables, and priorities across internal teamsEnsure responsiveness, organization, and follow through in a fast-paced agency environmentMaintain accurate documentation, notes, and account recordsSkills5–7 years of experience in account management, client services, or digital agency environmentsProven ability to earn trust, manage expectations, and act as a strategic partner—not just a liaisonStrong working knowledge of digital advertising channels and performance metrics, with the ability to discuss results strategically with clientsDemonstrated experience identifying and driving organic growth within existing accountsExceptional verbal and written communication abilitiesStrong organizational and time management skillsExperience working in a fast-paced agency environmentComfort managing multiple accounts and competing prioritiesBenefitsUnlimited PTOMedical, Dental, Vision, 401k plus matchAnnual performance bonus eligibilityOngoing training opportunitiesPlanned outings and team events (remote workers included!)Company OverviewHello, we're Digital United, a next-gen holding company. Our team of highly specialized agencies—Primacy, Mediate.ly, and ZenSource—are designed to maximize the return on your digital investments. It was founded in undefined, and is headquartered in Farmington, Connecticut, US, with a workforce of 51-200 employees. Its website is http://digitalunited360.com/.