[Remote] Account Manager I
Note: The job is a remote job and is open to candidates in USA. InComm Payments is a pioneer in the payment industry with over 30 years of experience and a global presence. The Account Manager I is responsible for supporting implementation and revenue growth activities while managing a small book of business and providing assistance to senior management in the healthcare sector.ResponsibilitiesCoordination of member facing materials, design process and set upCommunicating with cross-functional teamsSupporting multiple projects simultaneouslyAid in creating process documentationManage client-specific ad hoc reports, data requests, and operations processesResponsible for follow-up of client support tickets and ensuring that SLAs are metInterface with App Support, Operations, and client on client-specific operational issuesAssist with managing the benefit transition processOther Business and Administrative support as neededSkills0-2 years of experience in the field as sales or business development or in a related area to healthcare or healthcare payersExperience working with cross-functional teamsExcellent project management and time management skillsAbility to take on special projects while managing day to day workloadExcellent communication and presentation skills, and ability to write in a clear and concise mannerWell-developed interpersonal skills. Ability to get along with diverse personalitiesStrong Microsoft Office skills, excellent Microsoft Excel skillsSelf-starter able to work well independentlyPassion for creating partnershipsCreative thinking and problem-solving skills to determine the best path forward in an environment where multiple solutions are possibleBenefitsEmployee Referral Bonus Program - Tier IICompany OverviewInComm Payments is an innovative global payments technology provider. It was founded in 1992, and is headquartered in Atlanta, GA, US, with a workforce of 1001-5000 employees. Its website is https://www.incomm.com/.