[Remote] Account Manager, Commercial

Note: The job is a remote job and is open to candidates in USA. Motus is the industry leader in vehicle reimbursement and risk mitigation solutions for employees who drive. They are seeking a Commercial Account Manager who will be responsible for managing a book of business, driving revenue through renewals, upsells, and account growth while ensuring customer satisfaction.ResponsibilitiesExponentially grow revenue base for your book of business by leading account retention, expansion, and renewal, and by driving upsells for new productsServe as the primary point of contact for a book of business and continually delight customers with a positive, customer-centric attitudeConsult with customers on new features and product offerings to drive upsell revenueDevelop relationships with customers and serve as their strategic partnerProvide education and coaching to drive product adoption and improve product value for customersIdentify successful customers and turn them into advocates, measured by participation in reference calls, case studies, webinars, and eventsPartner with the Solutions Consultant team on revenue-generating, revenue brainstorming, or customer retention planningApply cross-departmental methods when non-revenue-generating projects arise within the assigned book of businessDevelop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processesThink creatively to tackle customer problemsSkills1-3 years of BDR, Sales, or Account Management experience within a software organizationExperience in a one-to-many SMB customer or prospect territory with metric-driven success criteriaStrong and strategic collaborator with the ability to discern when to engage team members in the development of solutions and when to take accountability and work independentlyHigh degree of emotional intelligence and empathyOutstanding communication (written and verbal) and presentation skillsProven track record and desire to work and excel in a fast-paced environmentExcellent multi-tasking, organizational, and project management skills; close attention to detailAbility to understand and articulate technical concepts and derive solutionsProficiency in MS Office and Salesforce.comBenefitsIncentive compensation based on individual performanceCompany benefits including medical, dental, and vision insurance with an employer contributionFlexible spending or health savings accountLife and AD&D insuranceShort-and long-term disability coveragePaid time offEmployee assistanceParticipation in a 401k program with company matchAdditional voluntary or legally required benefitsMedical Insurance, Dental Insurance, Vision Insurance (effective day one)Open Paid Time OffFlexible Spending Accounts & Health Savings AccountsMotus-Fidelity 401K PlanCompany-paid Short/Long-term Disability & Basic Life Insurance PlansFamily Planning and Parenting Support Benefits through MavenSupport your mental, physical, professional and financial well-being through coaching and clinical therapy with Modern Health$1000 Home Office Reimbursement Program$2000 Internal Referral ProgramWorkAnywhereReimbursement ofInternet and Cellular Costs16weeks maternity and adoption leave12 weeks paternityleaveCompany OverviewMotus is the most accurate vehicle management and reimbursement platform available. It was founded in 2004, and is headquartered in Boston, Massachusetts, USA, with a workforce of 501-1000 employees. Its website is http://www.motus.com.