[Remote] Account Manager

Note: The job is a remote job and is open to candidates in USA. QuinStreet is a pioneer in powering decentralized online marketplaces that connect consumers with brands. The Account Manager for the agent platform is responsible for managing client relationships, driving performance, and ensuring long-term success, while collaborating cross-functionally to enhance the client experience.ResponsibilitiesServe as the primary point of contact for assigned clients, managing relationships and communicationIn addition to managing existing accounts, you will be responsible for growing our agent network by signing up net new clients sourced from strategic partnerships, business development, and referralsMonitor and analyze performance metrics (volume, conversion, revenue) and provide actionable recommendationsLead client calls, QBRs, and strategy sessionsTroubleshoot and resolve client issues, escalations, and integration challengesPartner cross-functionally with Media, Product, Sales, Biz Dev, and Project Management teamsIdentify and drive growth opportunities, including upsell and expansionAlign internal teams on prioritization and execution of client needsTrack and communicate revenue, forecasting, and performance trendsDrive client success, retention, and long-term growthSkills2+ years of experience in Account Management, Client Success, or Sales (preferably in a tech-enabled or performance-driven environment)Strong understanding of performance metrics, revenue models, and optimization strategiesProven ability to manage multiple clients and priorities in a fast-paced environmentExperience working cross-functionally with Sales, Product, and Operations teamsExcellent communication and presentation skills (client-facing and executive-level)Strong problem-solving and strategic thinking skills with the ability to executeComfortable navigating ambiguity and building processes from scratchExperience working as an insurance agent or with insurance agentsExperience working with APIs, integrations, or technical productsBenefitsPerformance bonus or commissionEquity in the form of restricted stock unitsHealth care benefitsRetirement benefitsThe amount of paid days off (paid sick leave, parental leave, paid time off, or vacation benefits)Any other tax-reportable benefitsCompany OverviewQuinStreet is an online performance marketing company providing technologies for businesses to identify their targeted audiences. It was founded in 1999, and is headquartered in Foster City, California, USA, with a workforce of 501-1000 employees. Its website is http://www.quinstreet.com.