[Remote] Account Executive

Note: The job is a remote job and is open to candidates in USA. Guidehouse is a leading consulting firm that focuses on providing services to various sectors, including healthcare. They are seeking an Account Executive to manage key client relationships, drive revenue growth, and ensure high client satisfaction across healthcare providers and financial institutions.ResponsibilitiesOwn and grow key client relationships across a portfolio of healthcare providers and financial institution (lockbox) clients, ensuring high client satisfaction and long-term partnership valueDrive revenue growth and wallet share expansion through: Contract renewals and renegotiations, Expansion of Payment Automation and Lockbox Healthcare service offeringsLead end-to-end account management, including: Financial performance (revenue, margin, forecasting accuracy), Operational delivery oversight and service quality, Executive-level stakeholder engagementDevelop and execute account strategies (1–3 year horizon) aligned with client objectives and Guidehouse growth prioritiesPartner cross-functionally with Product, Operations, Finance, and Technology teams to: Improve revenue recognition and billing accuracy, Drive automation and process standardization (e.g., invoicing, reporting, workflows), Enable scalable delivery modelsLead complex commercial discussions and negotiations with healthcare systems and banking clients, including pricing, scope, and contractual termsEnsure compliance, governance, and risk management, including: Regulatory and contractual obligations (e.g., PCI, data privacy, audit readiness), Engagement governance frameworks and documentationDrive operational transformation initiatives, including implementation of tools, automation, and service delivery improvementsProvide mentorship to junior account managers and analysts, improving team capability, scalability, and performanceCollaborate and work with offshore Delivery centersSkills10+ years of experience in Account Management, Client Services, or Consulting within: Healthcare Revenue Cycle Management (RCM), Payment Automation, or Financial ServicesProven experience managing client portfolios with ownership of revenue and margin performanceStrong understanding of: Healthcare RCM workflows (e.g., ERA, billing, reconciliation)Payment processing and/or bank lockbox operationsDemonstrated ability to: Drive contract negotiations, and client expansion strategiesLead cross-functional initiatives across product, operations, and financeInfluence senior client stakeholders and internal leadershipExperience with financial forecasting, pricing models, and revenue recognition processesStrong analytical and problem-solving skills with ability to manage ambiguous and complex business challengesBachelor's degree required (Relevant experience may be substituted for formal education or advanced degree)Experience working in Health + Financial Services (banking) intersection, especially payment automation or lockbox servicesPrior exposure to AI/automation initiatives in billing, reconciliation, or compliance workflowsProven leadership experience managing or mentoring teams and junior associates/managersExperience with client onboarding and large-scale implementations (multi-client or enterprise rollouts)Familiarity with tools such as: Ticketing/workflow systems (e.g., Freshdesk), Identity/access platforms (e.g., OKTA), Billing/revenue analytics toolsStrong track record in: Process transformation and operational efficiency improvements, Driving cost optimization and margin enhancementBenefitsMedical, Rx, Dental & Vision InsurancePersonal and Family Sick Time & Company Paid HolidaysPosition may be eligible for a discretionary variable incentive bonusParental Leave401(k) Retirement PlanBasic Life & Supplemental LifeHealth Savings Account, Dental/Vision & Dependent Care Flexible Spending AccountsShort-Term & Long-Term DisabilityTuition Reimbursement, Personal Development & Learning OpportunitiesSkills Development & CertificationsEmployee Referral ProgramCorporate Sponsored Events & Community OutreachEmergency Back-Up Childcare ProgramCompany OverviewGuidehouse offers consulting services for public and commercial markets with expertise in management, technology, and risk consulting. It was founded in 2018, and is headquartered in Washington, District of Columbia, USA, with a workforce of 10001+ employees. Its website is https://guidehouse.com.