[Remote] Account Executive

Note: The job is a remote job and is open to candidates in USA. BCD Travel is a global company that helps organizations travel smart and achieve more. They are seeking an Account Executive to support a portfolio of medium-to-large size accounts, providing program management support, customer service, and data analysis.ResponsibilitiesMonitor customer feedback to identify and resolve issuesReview and resolve discrepancies, i.e. credit card reconciliationWork with customers to either develop a business plan or support the execution of the plan, when applicableCommunicate updates and escalate when necessaryEstablish and maintain relationships with key customer contactsWork with CRM tools and thorough knowledge of appropriate technology enablersAnalyze and develop plans specific to client needs from a project experience standpointSupport the program management team to include but not limited to research, information and data gathering, analyzing data, preparing client reviews and presentations, requesting and validating ad hoc financial and management reports, customer metrics management, maintaining data sources, maintaining updates in CRM tool, creating and managing surveys, assisting with projects, and MS Office supportFacilitate effective communication with all levels of program management teamSkillsKnowledge of project management and BCD Travel Products and ServicesExtensive knowledge of travel industry dynamics obtained through agency or procurement experience as well as business analysis and financial acumenSkilled in using Excel for reporting purposes and creating PowerPoint slide decks as neededExperience with Power BI or other Business Intelligence tools is a plusGood command of the English languageCommunication and interpersonal skills, comfortable interacting with all levels of the organizationKnowledgeable in client technology toolsYou have a College, Associate, or University degree or equivalent experienceBenefitsFlexible working hours and work-from-home or remote opportunitiesOpportunities to grow your skillset and careerGenerous vacation days so you can rest and rechargeA compensation package that feels fair to you, including mental, physical, and financial wellbeing toolsTravel industry professional perks and discountsAn inclusive work environment where diversity is celebratedCompany OverviewBCD Travel is a Leisure company. It was founded in 2006, and is headquartered in Pune, Maharashtra, IND, with a workforce of 10001+ employees. Its website is http://www.bcdtravel.com.Company H1B SponsorshipBCD Travel has a track record of offering H1B sponsorships, with 7 in 2025, 8 in 2024, 7 in 2023, 6 in 2022, 6 in 2021, 5 in 2020. Please note that this does not guarantee sponsorship for this specific role.



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