Referral Coordinator
Referral Coordinator – General and Specialty Cardiology
Cardiac Study Center / Pulse Heart Institute
Remote (WA only) | Full-Time | Monday–Friday | No Weekends or Holidays
Pay Range: $21.31 – $38.59/hour
About Us
Cardiac Study Center (CSC) is a proud outpatient partner of Pulse Heart Institute, delivering trusted cardiology care throughout the Pacific Northwest for over 50 years. In 2016, CSC and MultiCare Health System partnered to form Pulse Heart Institute—uniting research, education, and clinical excellence to transform heart health in our region.
We’re passionate about people, progress, and purpose. Across our locations, we’re advancing cardiac care through compassion, innovation, and teamwork.
Why You’ll Love Working With Us
Fully remote position — available to residents of WA
No nights, weekends, or holidays
Make an impact in a high-performing, mission-driven cardiology team
Collaborative and inclusive team culture with strong support from leadership
On-the-job growth in a role that builds knowledge of healthcare operations, insurance workflows, and cardiology subspecialties
Opportunity to work across subspecialties, including heart failure, vascular, electrophysiology, and nuclear imaging
About the Role
As a Referral Coordinator, you’ll be at the center of ensuring timely, authorized care for our cardiology patients. This position serves as a critical link between providers, insurance payors, and patients—helping ensure that all referrals and pre-authorizations are handled quickly, accurately, and with compassion.
You’ll manage incoming and outgoing referral requests, verify insurance eligibility, follow up on pending authorizations, and respond to communications from the scheduling team, call center, and other clinic staff. This role plays a vital part in reducing patient delays, improving provider workflows, and enhancing the overall experience of care.
Day-to-Day Responsibilities
Referral Management
Verify patient insurance eligibility for procedures and consultations
Submit and track referral requests through pre-authorization channels
Follow up weekly on pending referrals and communicate with external providers as needed
Process and fax incoming/outgoing referral documentation
Communication & Coordination
Respond to referral-related calls and messages from the call center and clinic schedulers
Manage email communications across multiple departments and document updates in EMR
Work closely with team members in scheduling, billing, and the business office
Administrative Support
Participate in monthly bookkeeping meetings
Provide general backup support to the Business Office
Answer business office phone lines and assist with other tasks as assigned
What You’ll Need to Succeed
Minimum Qualifications
1 year of experience in healthcare or medical billing preferred
Strong knowledge of health insurance processes and referral workflows
Proficiency in Word, Excel, and Outlook
Ability to use basic office equipment (computer, fax, printer, phone)
Excellent communication, follow-up, and documentation skills
Preferred Qualities
Experience with EMR and referral tracking systems
Strong attention to detail and organizational skills
Empathy, patience, and a customer-service mindset
Self-motivated, able to manage priorities in a remote setting
Work Environment
Schedule: Full-time, Monday–Friday, daytime hours
Location: 100% remote; must reside in Washington state.
Team Structure: Reports to Business Office Supervisor; collaborates with schedulers, medical assistants, nurses, and providers
Join Our Team
If you're detail-oriented, tech-savvy, and passionate about delivering exceptional care behind the scenes, we want to hear from you! This is your opportunity to grow with a leading cardiology team that values people, precision, and purpose.
Requisition ID: 00700
Apply To This Job
Cardiac Study Center / Pulse Heart Institute
Remote (WA only) | Full-Time | Monday–Friday | No Weekends or Holidays
Pay Range: $21.31 – $38.59/hour
About Us
Cardiac Study Center (CSC) is a proud outpatient partner of Pulse Heart Institute, delivering trusted cardiology care throughout the Pacific Northwest for over 50 years. In 2016, CSC and MultiCare Health System partnered to form Pulse Heart Institute—uniting research, education, and clinical excellence to transform heart health in our region.
We’re passionate about people, progress, and purpose. Across our locations, we’re advancing cardiac care through compassion, innovation, and teamwork.
Why You’ll Love Working With Us
Fully remote position — available to residents of WA
No nights, weekends, or holidays
Make an impact in a high-performing, mission-driven cardiology team
Collaborative and inclusive team culture with strong support from leadership
On-the-job growth in a role that builds knowledge of healthcare operations, insurance workflows, and cardiology subspecialties
Opportunity to work across subspecialties, including heart failure, vascular, electrophysiology, and nuclear imaging
About the Role
As a Referral Coordinator, you’ll be at the center of ensuring timely, authorized care for our cardiology patients. This position serves as a critical link between providers, insurance payors, and patients—helping ensure that all referrals and pre-authorizations are handled quickly, accurately, and with compassion.
You’ll manage incoming and outgoing referral requests, verify insurance eligibility, follow up on pending authorizations, and respond to communications from the scheduling team, call center, and other clinic staff. This role plays a vital part in reducing patient delays, improving provider workflows, and enhancing the overall experience of care.
Day-to-Day Responsibilities
Referral Management
Verify patient insurance eligibility for procedures and consultations
Submit and track referral requests through pre-authorization channels
Follow up weekly on pending referrals and communicate with external providers as needed
Process and fax incoming/outgoing referral documentation
Communication & Coordination
Respond to referral-related calls and messages from the call center and clinic schedulers
Manage email communications across multiple departments and document updates in EMR
Work closely with team members in scheduling, billing, and the business office
Administrative Support
Participate in monthly bookkeeping meetings
Provide general backup support to the Business Office
Answer business office phone lines and assist with other tasks as assigned
What You’ll Need to Succeed
Minimum Qualifications
1 year of experience in healthcare or medical billing preferred
Strong knowledge of health insurance processes and referral workflows
Proficiency in Word, Excel, and Outlook
Ability to use basic office equipment (computer, fax, printer, phone)
Excellent communication, follow-up, and documentation skills
Preferred Qualities
Experience with EMR and referral tracking systems
Strong attention to detail and organizational skills
Empathy, patience, and a customer-service mindset
Self-motivated, able to manage priorities in a remote setting
Work Environment
Schedule: Full-time, Monday–Friday, daytime hours
Location: 100% remote; must reside in Washington state.
Team Structure: Reports to Business Office Supervisor; collaborates with schedulers, medical assistants, nurses, and providers
Join Our Team
If you're detail-oriented, tech-savvy, and passionate about delivering exceptional care behind the scenes, we want to hear from you! This is your opportunity to grow with a leading cardiology team that values people, precision, and purpose.
Requisition ID: 00700
Apply To This Job