Receptionist - Centralized Scheduling (Remote, Hybrid or On-Site)

Remote Full-time
Employer Industry: Healthcare Services

Why Consider This Job Opportunity...
• Opportunity for career advancement and growth within the organization
• Supportive and collaborative work environment
• Engage in a role that significantly impacts patient encounters and scheduling efficiency
• Work in a role that emphasizes accuracy and customer service excellence
• Involvement in the revenue cycle management

What To Expect (Job Responsibilities)
• Process a wide range of registration functions involving multiple programs and policies
• Handle 60-100 incoming and outgoing calls per day
• Maintain department standard audit error rate and not ready time of 25% or less
• Schedule appointments accurately while ensuring the highest level of customer service
• Report directly to the Registration Manager and Manager - Centralized Scheduling for daily operations

What Is Required (Qualifications)
• High school diploma or equivalent
• 1-2 years of experience in a service-related field
• Ability to manage a high volume of calls efficiently
• Strong attention to detail and accuracy in registration processes
• Compliance with attendance policies and departmental standards

How To Stand Out (Preferred Qualifications)
• Experience in a healthcare-related service environment
• Familiarity with patient registration and scheduling systems
• Excellent communication and interpersonal skills
• Demonstrated ability to work collaboratively within a team
• Skills in handling customer service inquiries effectively

#HealthcareServices #CustomerService #CareerOpportunity #RevenueCycle #PatientScheduling

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