Product Manager

About Us Prokeep is an Order Engine on a mission to empower distributors to win by turning every customer interaction into an order opportunity. Trusted by 8,000+ distributor locations and 40,000+ users, Prokeep makes it easy for over 3 million contractors, technicians, plumbers, electricians, mechanics, and other skilled professionals to order parts, troubleshoot issues, and generally, get what they need and get on with their day. Built for the $100+ billion distribution market, Prokeep eliminates missed opportunities caused by busy phone lines, scattered customer data, and passive sales habits. By centralizing communication and enabling proactive outreach, we help teams take more orders from any channel and get more orders by driving demand—fueling growth, stronger relationships, and greater impact across the supply chain. Having recently secured a $25M Series A investment, we’re poised for rapid growth and innovation. If you're passionate about tackling complex challenges in a collaborative, fast-paced environment while contributing to an often-overlooked yet vital sector of the economy, we’d love to have you on board. Let’s shape the future together—one order at a time! Prokeep Values Build Together . – Collaboration, camaraderie, and customer-focus are core to how we collectively work and win. Own It. – Persistence and personal growth drive the results - and the rewards! - that we can all enjoy. Be Humble. Be Human. – Respect and authenticity allow us to build meaningful and lasting relationships. Have Fun! – Positivity, perseverance, and a bit of laughter all allow us to make an impact while enjoying the rollercoaster! Your Mission Build products customers love, fast. Day to day, you will lead a cross functional team tasked with discovering, defining, designing, delivering and iterating a specific portfolio of products that meet and exceed both usage and revenue goals You’ll translate strategy into solutions through research, customer interaction and teamwork. You will follow product development from start to finish. To succeed in this role, you should be a perceptive and confident communicator, and a reliable problem-solver. Key Responsibilities Own the end-to-end product lifecycle , from discovery and requirements gathering through launch, growth, and iteration. Prioritize product initiatives and maintain a clear roadmap that balances short-term impact with long-term strategy. Collaborate cross-functionally with Engineering, Design, Marketing, Sales, and Customer Success to ensure seamless execution and delivery. Analyze data and customer feedback to inform decisions, validate assumptions, and identify new opportunities. Establish clear success metrics and regularly evaluate product performance to ensure objectives are being met. Act as the voice of the customer , advocating for user needs while balancing business priorities. Stay current on industry trends, competitive landscape, and emerging technologies to inform strategic direction. Communicate effectively with leadership and stakeholders , providing clear updates, insights, and rationale for product decisions. Qualifications 7+ years of product management experience , with a track record of owning and delivering successful products end-to-end. Proven experience driving great solutions with a product strategy , defining roadmaps, and leading cross-functional execution in complex environments. Strong ability to analyze data and customer insights to drive product decisions and prioritize effectively. Excellent communication and storytelling skills — able to articulate product vision, decisions, and trade-offs clearly to both technical and non-technical stakeholders. Demonstrated leadership and collaboration skills , including mentoring other product managers and influencing without authority. Deep understanding of Agile development processes and close partnership with engineering and design teams. Strong business acumen with an ability to balance user needs with business goals . Experience working in fast-paced, high-growth environments; startup or scale-up experience is a plus. Comfort navigating ambiguity and making decisions with incomplete information . Why Prokeep? At Prokeep, we offer a dynamic, passionate, and collaborative work environment where innovation thrives. Here’s what you can expect: Competitive Compensation: Reflecting your expertise and impact. Equity Package: Your success is our success—share in the growth you’ll help create. Comprehensive Benefits: Health, dental, vision, life, short & long-term disability, 401(k), and employee assistance program (EAP). Flexible PTO: Recharge and refocus with the flexibility to manage your time with no preset limits Continuous Growth: Yearly education stipend to support your professional development.