Property Damage Rep (Entry/Level II/Sr) Parsippany, NJ Hybrid Schedule
About the position The Property Damage Representative at NJM Insurance Group is responsible for handling, settling, and closing property damage claims, particularly in the automobile sector. This role requires excellent communication, organizational, and time management skills, and is open to candidates with varying levels of experience in the insurance industry. The position offers a supportive work environment with opportunities for career longevity and development. Responsibilities • Appropriately handle, settle and close property damage (automobile) claims by bringing a prompt and amicable resolution. • Verify coverage, open claims, and contact parties involved. • Verify and investigate information presented by first and third party claimants. • Schedule appraisals or repair facilities and assess related damage. • Contact witnesses, police departments, attorneys, or other insurance companies. • Claims are settled and negotiated based on company guidelines and applicable law. Requirements • Level I - Customer service experience or experience interacting with the public in a professional setting is required or Bachelor's degree. • Level II - Minimum 2 years experience as a Property Damage/Auto Claims Adjuster. • Senior Level - Minimum 4 years experience as a Property Damage/Auto Claims Adjuster and completion of AIC/CPCU or licensed to adjust claims in Texas or Connecticut. • Bachelor's degree is a plus. • Knowledge of Claims or Personal Lines area is a plus. • Requires strong oral and written communication skills. • Ability to deliver a high-quality customer service experience while showing empathy and kindness to customers in need. • Multi-tasking, problem-solving, and decision-making skills. • Technical aptitude, including a working knowledge with Microsoft Office. • Ability to work in a fast-paced environment and juggle multiple priorities. Nice-to-haves • Knowledge of Claims or Personal Lines area is a plus. • Completion of AIC/CPCU or licensed to adjust claims in Texas or Connecticut. Benefits • 401K match up to 8% • Work from home opportunities • Competitive salary based on experience Apply tot his job