Project Planner
Description Must be able to go to the Fordham office once or twice a quarter or as needed. As a member of Bioanalysis you are expected to: · Liaise with Bioanalytical Principal Investigators (BPIs) to maintain up-to-date and accurate project information and timelines. · Responsible for ensuring the following information is up to date for your portfolio of projects - project resource requirements (aligned with agreed project budget) - timing and status of invoice milestones; indicate when customer invoices can be raised - tasks requiring support outside of the immediate project team e.g. QA audits, Pharmacokinetic analysis, Data Management - status of all project milestones · Maintain oversight of the delivery backlog and awareness of all live and upcoming projects within your portfolio · Use resource plans to provide updates to Operations Managers and Business Development on when new work can be scheduled · Work with Team Leaders to review team forecasts and ensure resource allocation is aligned with project budgets and is appropriately scheduled to meet monthly revenue targets · Provide accurate reports on a variety of data including resource demand profile, customer deliverables, revenue forecasts and KPIs as requested · Support BPIs with customer communication – draft emails, take meeting minutes and share information on project timelines. · Advise on the flexible movement of resource across teams where it will have a positive impact on customer delivery and/or revenue recognition · Understand the risk profile in the backlog, via the Red-Amber-Green (RAG) rating of milestones, and work with BPIs to flexibly schedule project work to fill any gaps resulting from project delays, ensuring monthly revenue targets are not negatively impacted · Apply a detailed understanding of future demand to advise operational managers on resource planning · Raise invoices when required, once work is completed · Track customer KPIs, reconcile contracts/budgets, deal with customer queries related to Project Planner responsibilities (e.g. invoicing or budget questions) · Liaise with colleagues from other Resolian sites globally to ensure customer experience is consistent and thorough Requirements Education: Bachelor's degree (B.A./B.S.) or equivalent in biological sciences, or related discipline. Experience: minimum 0-2 years related experience in project management in a regulated laboratory or research environment. Experience in a CRO preferred. Other: Excellent written and verbal communication skills, ability to multi-task, excellent organizational skills, and attention to detail. Must possess analytical thinking and problem-solving skills. Ability to prioritize and re-evaluate priorities as situations change. Working knowledge of computer software (MS Office, MS Teams, Excel, and database experience preferred). Summary Project Planners will have responsibility for a number of projects and will support multiple Bioanalytical Principal Investigators (BPIs) in scheduling project deliverables and resource requirements. They will provide Operations Managers and the Business Development team with information on resource availability and lead times for beginning potential new projects, as well as providing data and reports to the management and finance teams as required. They will have excellent communication skills and be capable of working with minimal supervision and input in continuous improvement projects will be expected.