Project Manager (Remote)

Job Title: Business Process Project Manager Job Summary: Next Generation, Inc., an Equal Opportunity Employer, is seeking an experienced Business Process Project Manager to support high-impact transformation and reengineering efforts across all agencies within one of North America's largest public transit authorities. This is a consulting opportunity focused on documenting and improving business processes using BPMN methodology, with a particular emphasis on developing models and standard operating procedures using tools like ARIS and MS Visio. Job Responsibilities: • Collaborate with division SMEs to analyze, document, and model current (As-Is) and future (To-Be) state business processes using BPMN standards. • Lead business process modeling workshops and develop detailed system flows and organizational charts. • Develop clear, accurate Standard Operating Procedures (SOPs) and comprehensive documentation aligned with agency requirements. • Utilize ARIS (preferred) and MS Visio (required) to create business process diagrams and flowcharts. • Create supporting deliverables including PowerPoint presentations, progress/status reports, and documentation packets. • Analyze metrics and KPIs specific to agency operations to recommend cost-saving opportunities. • Conduct risk assessments and ensure all documentation meets compliance and procedural standards. • Review and refine business models with stakeholders, ensuring clarity, accuracy, and alignment with business objectives. • Business process flows • SOP documentation • System flow diagrams • Organizational charts • Status/progress reports • All source files delivered to client Job Requirements: • Minimum 7 years' experience in business process modeling and management • Proficiency in MS Visio (required) and ARIS Designer/Architect (preferred) • Experience documenting and analyzing KPIs and operational procedures • Excellent business writing, reporting, and presentation development skills • Strong analytical, problem-solving, and communication abilities • Proficiency in MS Office 2013 or newer (Word, Excel, PowerPoint) • Familiarity with SharePoint 2010+ and MS Project 2010+ • Ability to prioritize tasks and meet tight deadlines independently • Experience creating SOPs with the ability to provide sample documentation if requested Job Benefits: • Competitive Hourly Rate Range based on experience, and education of $75 to $85 USD hourly rate. Apply tot his job Apply tot his job