Project Assistant - Ecommerce Operations (Shopify)
Who We Are We're a fast-moving ecommerce agency managing Shopify projects for multiple clients. Our Project Managers own strategy and client relationships — and we're building a team of sharp, process-driven Project Assistants to own the execution layer that keeps everything running. If you love checklists, take pride in zero dropped balls, and want to grow inside a real agency environment — this role was built for you. The Opportunity This is a junior-to-mid execution role with a clear growth path. You'll work directly under a Project Manager, owning the repeatable, high-accountability tasks that keep client projects on track — from Shopify content updates to task hygiene in ClickUp to coordinating timelines and follow-ups. You won't be client-facing on strategy. But you will be trusted, visible, and essential. We are a growing agency creating a top tier team that can grow with us. What You'll Own Shopify & Content Execution Upload and update products, collections, pages, menus, and metafields in Shopify Build and maintain content mapping sheets Set up redirects, tags, and basic backend configurations Verify that live theme content matches approved updates Project Coordination Keep ClickUp tasks clean, assigned, and up to date Send templated client progress notifications (pre-written, not from scratch) Coordinate timelines and flag overdue tasks to the PM Schedule meetings and manage calendar invites QA & Documentation Support Run checklist-based implementation reviews Flag blockers or skipped QA steps before they become problems Take detailed notes during sprint or client calls Draft process documentation using provided templates You'll Thrive Here If... You actually enjoy process and find satisfaction in a clean task board You flag problems early instead of hoping they resolve themselves You can execute from a brief without needing things explained twice You know the difference between a blocker worth escalating and one you can solve yourself To Apply Send your resume in ENGLISH. Requirements What We're Looking For Required: 1–2+ years in a VA, ecommerce ops, admin, or project support role Basic to intermediate Shopify backend experience (you've uploaded products or edited pages — that counts) Comfortable with at least one PM tool: ClickUp, Asana, Monday, Notion, etc. Strong written English — clear, professional, no hand-holding needed You catch your own mistakes before anyone else does Nice to Have: Agency or multi-client experience Familiarity with Figma (reading comments, not designing) Experience supporting more than one project or stakeholder at a time