Program Manager | Branch Optimization
OnTrac is hiring a Program Manager, Branch Optimization!
Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter!
Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S.
Location: Remote
Employment Logistics:
The Branch Optimization Program Manager is a pivotal leader driving one of OnTrac’s largest transformation initiatives: the Think-Teach-Deliver program. This role drives cross-functional program execution spanning engineering, operations, and technology, ensuring alignment, accountability, and delivery across the full project lifecycle.
This role will partner closely with Engineering (Sort‑Dispatch‑Delivery workflows), Under The Roof (UTR) field teams, Quality, LMO, and external partners, while also influencing policy decisions and enabling operational innovation. Success in this role requires strong program ownership, executive communication, and the ability to drive measurable improvements in cost (Capex/Opex), quality KPIs, and driver experience, while meeting aggressive timelines.
Unpacking the Benefits:
We offer a comprehensive benefits package designed to support your health, financial security, and life outside of work.
Medical, Dental, and Vision insurance; HSA and FSA options
Life and Disability coverage (basic and voluntary)
Voluntary Accident, Critical Illness, Identity & Fraud Protection, Auto & Home, and Pet Insurance
Competitive benefits and 401(k) with company match
Referral Bonus Program - Up to $500 per referral!
Paid Time Off including Holiday pay
Employee Assistance Program & a Safe and clean work environment
The Must-Haves:
5+ years of program or project management experience in last mile logistics
Bachelor’s degree in Business, Engineering, Operations, Supply Chain, Transportation Logistics, or related field
Proven experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
Experience leading cross-functional programs spanning engineering, operations, and business teams
Advanced Excel skills (Pivot Tables, VLOOKUPs) and working knowledge of SQL
Demonstrated experience driving process improvement initiatives with measurable returns
Travel up to 50%
Lean Six Sigma (preferred)
Your Mission in Motion:
Program ownership & cross-functional execution: Own Think‑Teach implementation across Last Mile branches, working cross-functionally to drive success across engineering, operations, and business teams.
Project planning & network-level tracking: Develop detailed project plans at both branch and network levels, tracking progress, milestones, and overall execution.
Documentation & program structure: Create and maintain comprehensive project documentation to ensure clarity, consistency, and accountability across teams.
Procurement, sourcing & vendor coordination: Partner with Procurement, Sourcing, and vendors to track Bill of Materials.
Experience-focused delivery (Associates & RSPs): Drive deliverables tied to OnTrac associate and RSP/driver experience.
Risk management: Proactively identify risks to minimize disruptions.
Stakeholder management & executive reporting: Provide structured communication to stakeholders, including action items, owners, and timelines, while delivering daily/weekly executive updates.
Data-driven decisions & cost optimization: Deliver cost/benefit analyses on potential projects to help influence departmental strategy
Paving your way to your success:
You thrive in driving mission-critical, large-scale transformation programs that reshape last mile operations and push the boundaries of efficiency.
You excel at working cross-functionally with both technical and non-technical teams, connecting engineering, operations, and business audiences through clear communication.
You demonstrate strong problem-solving ability, navigating ambiguity, prioritizing effectively, and delivering results in dynamic environments.
You bring proven experience managing large-scale initiatives that create meaningful organizational impact.
You communicate clearly and influence effectively, building trust, aligning stakeholders, and driving execution across complex programs.
If you are excited to be part of our team and grow with our OnTrac family, we invite you to apply!
OnTrac is proud to be an Equal Opportunity Employer
Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, "OnTrac" or the "Company") is an equal opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace. If you are excited to be part of our team and contribute to our talent acquisition efforts, we invite you to apply.
Apply To This Job
Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter!
Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S.
Location: Remote
Employment Logistics:
The Branch Optimization Program Manager is a pivotal leader driving one of OnTrac’s largest transformation initiatives: the Think-Teach-Deliver program. This role drives cross-functional program execution spanning engineering, operations, and technology, ensuring alignment, accountability, and delivery across the full project lifecycle.
This role will partner closely with Engineering (Sort‑Dispatch‑Delivery workflows), Under The Roof (UTR) field teams, Quality, LMO, and external partners, while also influencing policy decisions and enabling operational innovation. Success in this role requires strong program ownership, executive communication, and the ability to drive measurable improvements in cost (Capex/Opex), quality KPIs, and driver experience, while meeting aggressive timelines.
Unpacking the Benefits:
We offer a comprehensive benefits package designed to support your health, financial security, and life outside of work.
Medical, Dental, and Vision insurance; HSA and FSA options
Life and Disability coverage (basic and voluntary)
Voluntary Accident, Critical Illness, Identity & Fraud Protection, Auto & Home, and Pet Insurance
Competitive benefits and 401(k) with company match
Referral Bonus Program - Up to $500 per referral!
Paid Time Off including Holiday pay
Employee Assistance Program & a Safe and clean work environment
The Must-Haves:
5+ years of program or project management experience in last mile logistics
Bachelor’s degree in Business, Engineering, Operations, Supply Chain, Transportation Logistics, or related field
Proven experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
Experience leading cross-functional programs spanning engineering, operations, and business teams
Advanced Excel skills (Pivot Tables, VLOOKUPs) and working knowledge of SQL
Demonstrated experience driving process improvement initiatives with measurable returns
Travel up to 50%
Lean Six Sigma (preferred)
Your Mission in Motion:
Program ownership & cross-functional execution: Own Think‑Teach implementation across Last Mile branches, working cross-functionally to drive success across engineering, operations, and business teams.
Project planning & network-level tracking: Develop detailed project plans at both branch and network levels, tracking progress, milestones, and overall execution.
Documentation & program structure: Create and maintain comprehensive project documentation to ensure clarity, consistency, and accountability across teams.
Procurement, sourcing & vendor coordination: Partner with Procurement, Sourcing, and vendors to track Bill of Materials.
Experience-focused delivery (Associates & RSPs): Drive deliverables tied to OnTrac associate and RSP/driver experience.
Risk management: Proactively identify risks to minimize disruptions.
Stakeholder management & executive reporting: Provide structured communication to stakeholders, including action items, owners, and timelines, while delivering daily/weekly executive updates.
Data-driven decisions & cost optimization: Deliver cost/benefit analyses on potential projects to help influence departmental strategy
Paving your way to your success:
You thrive in driving mission-critical, large-scale transformation programs that reshape last mile operations and push the boundaries of efficiency.
You excel at working cross-functionally with both technical and non-technical teams, connecting engineering, operations, and business audiences through clear communication.
You demonstrate strong problem-solving ability, navigating ambiguity, prioritizing effectively, and delivering results in dynamic environments.
You bring proven experience managing large-scale initiatives that create meaningful organizational impact.
You communicate clearly and influence effectively, building trust, aligning stakeholders, and driving execution across complex programs.
If you are excited to be part of our team and grow with our OnTrac family, we invite you to apply!
OnTrac is proud to be an Equal Opportunity Employer
Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, "OnTrac" or the "Company") is an equal opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace. If you are excited to be part of our team and contribute to our talent acquisition efforts, we invite you to apply.
Apply To This Job