Program Assistant, CET & Training Program

The Baker Center for Children and Families promotes the best possible mental health of children and families through research, intervention, training, and policy. The Program Assistant, CET & Training Program will provide administrative and operational support for the Center for Effective Therapy and assist in the Training Program for graduate students in health service professions. Responsibilities Coordinates the intake process for families by conducting in-depth clinical phone interviews with caregivers, coordinating with providers regarding client referrals, answering clinic questions, managing assessment scheduling, facilitating case assignment, and maintaining client waitlists Assists with office management services such as: checking in clients, processing payments, and communicating with clients via phone and email Administers, scores, and interprets standardized assessment questionnaires and support undergraduate volunteers in these efforts Assists in writing portions of diagnostic assessment reports and pediatrician letters Administers behavioral assessments of children’s emotional and social development during initial evaluation Coordinates application process of trainees Posts position announcements and collaborate with HR during recruitment and onboarding process Schedules trainee interviews Oversees trainee evaluation and feedback process Supports the Directors of CET and Training Program in other administrative and operational support as needed Skills A Bachelor's degree (or foreign equivalent) in Psychology, or related field, from an accredited academic program 1-2 years of clinical experience with children Excellent interpersonal, organizational, and communication skills that allow for skillful interactions with caregivers, children, staff, undergraduate volunteers, and professionals from other fields Strong project coordination skills Ability to work and complete assignments independently Proficient with Microsoft Office (Word, Excel, PowerPoint) Must be able to demonstrate discretion and independent judgement while collaborating with a team Experience with statistical analysis for quality improvement or evaluation purposes Experience with SPSS or other statistical software Knowledge of mental health, education, child welfare, and/or juvenile justice systems Benefits Medical (Blue Cross/Blue Shield) Dental and Vision options 50% discount on monthly MBTA passes Immediate enrollment into retirement, with company contribution (4%) and match up to (4%) after 2 years of employment Opportunities to get involved in various department/organization improvement committees and activities Company Overview Promoting the best possible mental health of children and families through the integration of research, intervention, training, and policy. It was founded in 1917, and is headquartered in Boston, Massachusetts, USA, with a workforce of 51-200 employees. Its website is