Product Owner (Salesforce)

Remote Full-time
Company Overview:Bridgenext is a global digital consultancy that helps clients innovate with intention and realize their digital aspirations by creating digital products, experiences, and solutions around what real people need. Our global consulting and delivery teams facilitate highly strategic digital initiatives through digital product engineering, automation, data engineering, and infrastructure modernization services, while elevating brands through digital experience, creative content, and customer data analytics services.Don't just work, thrive. At Bridgenext, you have an opportunity to make a real difference - driving tangible business value for clients, while simultaneously propelling your own career growth. Our flexible and inclusive work culture provides you with the autonomy, resources, and opportunities to succeed. Position Description:The Bridgenext Product Owner plays a critical role in the success of Salesforce engagements, serving as the intersection of product strategy, technical solution design, and client partnership. This role is responsible for deeply understanding client business challenges and leading the definition of innovative, scalable solutions within the Salesforce ecosystem. As a Product Owner, you’ll guide cross-functional teams, spanning multiple time zones, through successful delivery while ensuring continuous alignment with client goals. You will serve as a strategic partner to stakeholders, fostering collaboration, driving key decisions, and owning the end-to-end product vision from discovery through enablement and handoff.Responsibilities include but are not limited to:

Own the end-to-end solution vision across multiple teams and client stakeholders.
Build trusted relationships with executive and technical client stakeholders
Align business goals, technical architecture, and delivery strategy to drive successful outcomes
Advise on platform capabilities and when to use declarative vs. custom solutions
Make architecture decisions based on constraints like budget, scope, time, and available resources
Collaborate with Technical Architects, UX Designers, and Developers to deliver a cohesive solution
Define the technical critical path and lead teams through execution using different Agile frameworks
Recommend solution paths that balance the competing priorities of budget, time, quality, and scope,
Provide solution design and architecture leveraging a variety of SaaS platforms and web technologies.
Lead solution design discussions and discovery workshops
Guide clients through the onboarding and training process, ensuring they can effectively utilize the implemented solutions
Effectively communicate project progress and manage expectations with internal and external stakeholders, including sales, engineering, and customer team
Identify opportunities outside of the scope of a project for future phase work
Workplace: Based in the USA working remotely. Working hours are flexible but must be available for meetings in Eastern Standard Time (EST). Some evenings hours may be required at times for coordination with offshore resources. This role supports US-based English-speaking clients so strong English communication is imperative.Must Have Skills:

5+ years' experience designing complex solutions on the Salesforce platform. This includes either (or better yet, both!) implementation or product development.
3+ years professional services consulting experience
Successfully led collaborative discovery workshops with client stakeholders to define business needs and align on solution direction, leveraging both customer experience insights and technical strategy.
Strong Written and Verbal communication skills, with ability to create technical documentation and client facing artifacts.
Hands-on experience with Salesforce declarative tools and working with development teams across multiple time zones
Comfortable presenting to C-suite and leading enterprise engagements
Experience leading team using Agile Frameworks
Multiple Salesforce certifications: App Builder, Sales Cloud, Service Cloud, Agentforce Specialist
Preferred Skills:

Experience leading $1M+ programs or large enterprise initiatives
Knowledge of managed package development and AppExchange
Understanding of key concepts for user centered design and design thinking using the Salesforce Lightening Design System
Project Management Professional (PMP®)
Certified Scrum Product Owner (CSPO)
Certified Scrum Master (CSM)
Professional Skills:

Strong English written, verbal, and presentation skills
Strong team and individual player
Maintains composure during all types of situations and is collaborative by nature
High standards of professionalism, consistently producing high quality results
Self-sufficient, independent requiring very little supervision or intervention
Demonstrate flexibility and openness to bring creative solutions to address issues
Bridgenext is an Equal Opportunity EmployerUS citizens and those authorized to work in the US are encouraged to apply#LI-CP1#LI-REMOTE

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