Product Operations Specialist (Technical + LLM)
About the Role
The Product & Regulatory Operations organization plays a critical role in supporting user and business safety across platforms. This team partners closely with product, engineering, legal, and cross-functional stakeholders to deliver operational excellence for emerging and high-priority initiatives.
As a Technical Product Operations Specialist, you will drive product quality, growth, and operational efficiency through data-driven decision-making, technical tooling, and AI-enabled workflows. This role requires a high degree of autonomy, along with strong technical acumen and product sense to independently execute and scale solutions.
Key Responsibilities
Drive execution strategy across multiple products and platforms, including launching 0→1 initiatives, accelerating delivery, and improving quality through technical and programmatic solutions
Write and optimize advanced SQL queries to collect, transform, and analyze product data; identify trends and actionable insights
Build and maintain dashboards, reports, and visualizations (e.g., Google Sheets or similar tools) to support stakeholder decision-making
Leverage AI agents and AI-assisted tools to automate workflows, accelerate analysis, and prototype solutions
Identify program risks proactively and develop data-backed mitigation strategies; communicate effectively across cross-functional teams
Own end-to-end program management, including planning, execution, risk identification, and cross-team coordination
Strengthen cross-functional partnerships and proactively remove blockers to drive execution
Support data annotation, labeling, and LLM training initiatives to improve product quality
Minimum Qualifications
8+ years of experience in consulting, strategy, operations, or technical program management, with a focus on product operations
Strong proficiency in SQL, including advanced queries (CTEs, joins, aggregations, window functions, transformations)
Experience working with AI agents and AI-assisted workflows, including prompt iteration and automation use cases
Advanced proficiency in Google Workspace (especially Sheets), including complex formulas, documentation, and workflow automation
Experience managing multiple workstreams simultaneously with strong prioritization skills
Self-starter with the ability to work independently and drive projects with minimal oversight
Strong analytical and critical thinking skills with a data-driven approach to problem solving
Proven organizational and time-management capabilities
Experience with data annotation/labeling and LLM training workflows
Preferred Qualifications
Experience with development tools such as VS Code or similar environments
Experience with low-code/no-code prototyping or AI-assisted development
Experience building dashboards using tools such as Tableau, Looker, or similar platforms
Familiarity with data pipelines, ETL processes, and data infrastructure concepts
Experience collaborating with engineering teams on technical requirements and specifications
Background in quality assurance, triage operations, or ML/AI validation workflows
Experience developing and executing testing strategies (manual and automated) for products and features
Team & Role Context
Supports multiple cross-functional teams and products, providing technical operations support across diverse initiatives
Requires a balance of technical execution and program management skills
Ideal candidates thrive in fast-paced environments and can manage projects from initiation through delivery
Must-Have Skills
Deep experience in technical product operations or program management
Strong SQL and data analysis capabilities
Experience with AI tools and LLM-related workflows, including data annotation and model training support
Nice-to-Have Skills
Experience with low-code/no-code or AI-assisted development
Understanding of data infrastructure and pipelines
Experience with product testing and validation frameworks
Location: Remote
Role type: Contract 6 Month Position
Expected hours: 40 per week
Benefits:
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Application Question(s):
Do you or will you in the future require any sponsorship to work in the US?
Language:
English (Required)
Apply To This Job
The Product & Regulatory Operations organization plays a critical role in supporting user and business safety across platforms. This team partners closely with product, engineering, legal, and cross-functional stakeholders to deliver operational excellence for emerging and high-priority initiatives.
As a Technical Product Operations Specialist, you will drive product quality, growth, and operational efficiency through data-driven decision-making, technical tooling, and AI-enabled workflows. This role requires a high degree of autonomy, along with strong technical acumen and product sense to independently execute and scale solutions.
Key Responsibilities
Drive execution strategy across multiple products and platforms, including launching 0→1 initiatives, accelerating delivery, and improving quality through technical and programmatic solutions
Write and optimize advanced SQL queries to collect, transform, and analyze product data; identify trends and actionable insights
Build and maintain dashboards, reports, and visualizations (e.g., Google Sheets or similar tools) to support stakeholder decision-making
Leverage AI agents and AI-assisted tools to automate workflows, accelerate analysis, and prototype solutions
Identify program risks proactively and develop data-backed mitigation strategies; communicate effectively across cross-functional teams
Own end-to-end program management, including planning, execution, risk identification, and cross-team coordination
Strengthen cross-functional partnerships and proactively remove blockers to drive execution
Support data annotation, labeling, and LLM training initiatives to improve product quality
Minimum Qualifications
8+ years of experience in consulting, strategy, operations, or technical program management, with a focus on product operations
Strong proficiency in SQL, including advanced queries (CTEs, joins, aggregations, window functions, transformations)
Experience working with AI agents and AI-assisted workflows, including prompt iteration and automation use cases
Advanced proficiency in Google Workspace (especially Sheets), including complex formulas, documentation, and workflow automation
Experience managing multiple workstreams simultaneously with strong prioritization skills
Self-starter with the ability to work independently and drive projects with minimal oversight
Strong analytical and critical thinking skills with a data-driven approach to problem solving
Proven organizational and time-management capabilities
Experience with data annotation/labeling and LLM training workflows
Preferred Qualifications
Experience with development tools such as VS Code or similar environments
Experience with low-code/no-code prototyping or AI-assisted development
Experience building dashboards using tools such as Tableau, Looker, or similar platforms
Familiarity with data pipelines, ETL processes, and data infrastructure concepts
Experience collaborating with engineering teams on technical requirements and specifications
Background in quality assurance, triage operations, or ML/AI validation workflows
Experience developing and executing testing strategies (manual and automated) for products and features
Team & Role Context
Supports multiple cross-functional teams and products, providing technical operations support across diverse initiatives
Requires a balance of technical execution and program management skills
Ideal candidates thrive in fast-paced environments and can manage projects from initiation through delivery
Must-Have Skills
Deep experience in technical product operations or program management
Strong SQL and data analysis capabilities
Experience with AI tools and LLM-related workflows, including data annotation and model training support
Nice-to-Have Skills
Experience with low-code/no-code or AI-assisted development
Understanding of data infrastructure and pipelines
Experience with product testing and validation frameworks
Location: Remote
Role type: Contract 6 Month Position
Expected hours: 40 per week
Benefits:
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Application Question(s):
Do you or will you in the future require any sponsorship to work in the US?
Language:
English (Required)
Apply To This Job