Product Mananger, AI Agents

The OpportunityHigher education is in the middle of a staffing crisis. Enrollment teams are smaller than ever, budgets are flat, and students expect instant, personalized communication. Element451 is solving this with AI agents that can recruit, advise, and support students 24/7 — across chat, SMS, voice, and search.We're looking for a Senior Product Manager to own our most complex and valuable agent surface area:Bolt Agents: Proactive, omnichannel student support agentsBolt Copilot: A powerful agent for staff using the platform to get work doneThese features represent the backbone of our agentic platform, and our vision for them is vast. You will turn that vision into reality, reporting directly to the CPO. You will iterate, innovate, and drive adoption, rapidly evolving our product to stay ahead of the market.If you live and breathe agentic AI and want to apply it to a problem that actually matters, this is the role for you.Who You AreYou've built conversational AI products. Not just managed them — built them. You understand context management, tool use, orchestration, guardrails, and evaluation. You've shipped agents to productions and learned hard lessons about what makes them good.You're a builder. You prototype with LLMs, you test your own product obsessively, and you have strong opinions formed by doing the work, not just reading about it. AI agents are your thing — you follow model releases, agent frameworks, and the MCP ecosystem because you can't help it.You're customer-obsessed. You get energy from talking to users, watching session replays, reading support tickets. You translate messy real-world feedback into clear product direction.You communicate clearly. You write well, present confidently, and can align engineering, design, sales, and executive leadership around a shared vision.Nice-to-HaveExperience in EdTech or higher educationProduct Management experience – if you build agents but have never acted as a PM, we still want to hear from you.Vertical SaaS background where domain expertise is a differentiatorCRM or student engagement platform experienceWhy Element451We're the AI student experience platform for higher education. Hundreds of colleges and universities use us to recruit, admit, enroll, and retain students.The product team is small, high-leverage, and moves fast. You'll work directly with the CPO, engineering leads, and cross-functional partners. No layers, no politics — just good product work on a problem that matters.We’re driven by our values!Impactful, not Immediate – We prioritize meaningful, long-term outcomes.Progress before Perfection – We take action and learn as we go.Learners before Masters – Curiosity and humility fuel our growth.Together, not Alone – Collaboration is our superpower.Customer Success, not Support – We’re partners in our clients’ outcomes.Perks & Benefits20 PTO days + 10 company holidaysComprehensive health, dental, and vision coverage401(k) with 4% employer matchModern tech + opportunity to work with AI-driven toolsFast-moving, mission-driven cultureHigh-impact work that improves access to higher education

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