Product Insights Manager
Job Description: • Ensure that the product organization builds and communicates products that are informed by customer insight, executed efficiently, and understood by the market. • Work across Product, Engineering, Marketing, and Operations to share information, gather feedback, and communicate priorities. • Help teams stay aligned on what we're building, why it matters, and how we measure success. • Partner with Customer Success, Sales, and Marketing to develop an end-to-end VOC program. • Analyze customer feedback trends and distill insights into clear themes that inform product strategy and messaging. Requirements: • 5–7 years of experience in product management, program management, customer experience, or a similar cross-functional coordination role in a SaaS or technology organization. • Strong organizational and communication skills — able to simplify complex information and ensure teams stay on the same page. • Experience gathering and synthesizing customer insights and using them to inform decisions. • Comfortable managing multiple priorities and building structure in fast-moving environments. • Collaborative and proactive mindset — someone who connects people and drives follow-through. • Curiosity about how teams work and passion for making processes more efficient and transparent. Benefits: • Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options Apply tot his job