Product Analyst

About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: The Product Analyst is responsible for partnering with the product management team and senior leadership to guide product strategy through data driven insights. This includes leading the development of dashboards, conducting in-depth market and competitive analysis, supporting and advising on product launches, and proactively identifying gaps in product offering and member needs. The role translates complex data into clear, actionable recommendations for decision makers across the organization. Responsibilities : Specific duties include, but are not limited to, the following: Lead the design, automation, and delivery of monthly and ad-hoc reporting on product performance, revenue, cost metrics, and member behavior, enabling senior leadership to make time, strategic decisions. Integrate and validate data from multiple internal and external systems, ensuring accuracy and constancy for enterprise reporting, strategic planning, and compliance. Liaise directly with stakeholders to resolve data integrity issues and enhance reporting quality. Develop automated reports and automate current routine reports to improve efficiency Assist with various product related initiatives including but not limited to pricing analysis, collateral material, product dashboard, etc. Support key product launch and implementation Conduct market and competitive research to identify opportunity alongside Product Managers Conduct member research to identify key member pain points Provide accurate ad hoc reporting when requested by business line and product management stakeholders Collaborate with business development to analyze member and market date providing insights and strategic recommendations that support organizational growth goals Partner with marketing to evaluate and optimize campaign performance, leveraging product and member data to improve targeting, conversion, and ROI. Onboard, train, and provide ongoing guidance for analysts ensuring the consistency in analytics processes, data interpretation, and reporting standards. Serve as a cross-functional analytics resource for initiatives that span across the marketing division Perform other related duties as requested and special projects as assigned. Requirements : Bachelor’s degree (BA, BS, BBA, etc.) required or a minimum of five years directly related experience Minimum of 3+ years of experience in Banking Industry working and strong knowledge & understanding of financial products (Consumer Deposit & Lending products). Strong reporting, decision making, analytical and problem-solving skills. Highly flexible and able to quickly adapt to changing priorities. Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail. Technical Skills: Intermediate Proficiency in Excel (pivot tables, conditionals, data models, linear regression modeling, vlookup, INDEXMATCH, etc.) required, familiarity in database querying (SQL, Power BI), advanced ETL in Power Query, and DAX. Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. Why You’ll Love Working Here: The pay range for this position is between $93,200-155,790 annually. Actual base pay offered may vary depending on a number of factors such as job-related knowledge, skills, experience, and location. Employees in this position may also be eligible for a discretionary bonus, 401(k) with an 6% employer match per pay period. Benefits for this position include Medical, vision, dental, life, and disability insurance, flexible paid time off and 11 paid holidays annually. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.