Customer Service Representative

Four Seasons Heating, Air Conditioning, Plumbing, and Electric has been serving Chicagoland since 1971, known for delivering exceptional customer experiences. They are seeking dedicated Customer Service Representatives who are passionate about customer advocacy and problem resolution in a fast-paced environment.ResponsibilitiesAssist customers with questions, concerns, and service-related needs while ensuring a positive experienceHelp identify customer needs and coordinate appropriate follow-up or resolutionUphold Four Seasons’ service standards while managing multiple priorities efficientlySkillsPrior customer service experience with a demonstrated record of reliability and professionalismA strong commitment to teamwork and customer satisfactionAbility to multitask, think critically, and adapt in a fast-paced environmentExcellent written and verbal communication skillsTyping proficiency of at least 30 WPMFlexibility to work overtime, weekends, and holidays as business needs requireBenefitsMedical Insurance (employer subsidized)Accident InsuranceCritical Illness InsuranceHospital Indemnity InsuranceDental Plans (free to employees)Vision Plans (free to employees)Short Term Disability (free to employees)Long Term DisabilityBasic Life Insurance (free to employees)Holiday PayPaid Time Off401k with MatchingCredit UnionCellular DiscountsCompany OverviewFour Seasons Heating and Air Conditioning is the Midwest's #1 HVAC, plumbing, and electrical contractor with a service area that includes all of Chicagoland and Northwest Indiana. It was founded in 1971, and is headquartered in Chicago, Illinois, USA, with a workforce of 1001-5000 employees. Its website is http://fourseasonsheatingcooling.com.



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