Principal Compliance Services Representative

Build your future with Sovos. If you’re seeking a career where innovation meets impact, you’ve come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape. At Sovos, we’re dedicated to more than just solving compliance challenges – we’re committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities. Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we! Don’t worry if you don’t check all the boxes – apply anyway! We’re focused on hiring the right people, not just the “right” resume. It’s not about what you’ve done elsewhere; it’s all about what you’re capable of doing here. The Work You’ll Do: The Principal Compliance Services Representative is responsible for delivering tax compliance services to marquee clients as well as providing support to team members with client escalations and issue resolution. As a trusted resource and extension of our client’s tax compliance environment, this role performs tasks such as data imports and reconciliation, management of regulatory tax deadlines, and provides problem resolution to complex problems. With a strong understanding of project management and experience in client services, accounting and reconciliation, the Principal Compliance Services Representative acts as a collaborative and consultative partner. More specifically, you will: • Deliver client services utilizing Sovos’ Tax Information Reporting (1099), Affordable Care Act, Sales and Use Tax Reporting, FATCA, Unclaimed Property, and/or Certificate Management software for large and complex clients with unique requirements • Ensure compliance with applicable taxing authorities (IRS, State and Local Governments) and client-specified procedures by adhering to internal policies and procedures • Identify process improvement and/or standardization opportunities; offer suggestions to build internal efficiencies and reduce risk and lead internal process improvement projects • Provide assistance to Compliance Services Associates, Representatives, and Senior Representatives in building domain expertise and resolving client issues; serve as subject-matter expert • Maintain goals and key measures to ensure progress and alignment with desired business outcomes for clients • Develop reusable documentation and training materials; lead training sessions • Foster continuous improvement efforts; offer ideas and feedback to generate new and innovative ideas for ongoing Company improvements and enhancements • Work with clients and federal, state, or local jurisdictions to investigate complex issues and negotiate solutions • Perform other duties and special projects as assigned What We Need From You • Bachelor’s degree or equivalent work experience • 3+ years of client service-related work experience • Knowledge of Tax Information Reporting (1099), Affordable Care Act, Sales and Use Tax Reporting, FATCA, Unclaimed Property, and/or Exemption Certificate Management • Excellent time management, decision-making, and organizational skills • Detail-oriented with the ability to work independently in a fast-paced environment • Ability to lead and empower teams to achieve individual and operational goals • Excellent interpersonal and professional communication skills • Computer and internet skills including Excel, Outlook, and Word • Due to client contractual obligations, the successful candidate will be asked to clear a background check and drug test upon hire What Does Sovos Offer You? The tools to enhance your life - because we want you to enjoy your life outside of work and inside! • Flexible Time-Off • Comprehensive Health, Dental and Vision benefits • 401(k) with employee sponsored match • Bi-Weekly Meeting Free Days • Mentoring Programs • Globally recognized Training and Development programs • Tuition Reimbursement, Time off to Volunteer, Charitable Giving Match, and more! Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work. Company Background Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos’ cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes. More than 100,000 customers in 100+ countries – including half the Fortune 500 – trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. 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