Pharmacy Tech Support Call Center Representative (Work from Home anywhere in the US)
Employer Industry: Healthcare and Life SciencesWhy consider this job opportunity:- Salary up to $18.00 per hour- Opportunity for conversion to a full-time position with the employer- Work remotely from anywhere in the U.S.- Engage in a diverse corporate culture that values teamwork and inclusiveness- Chance to assist patients in accessing necessary therapies and support- Multiple shifts available to accommodate various schedulesWhat to Expect (Job Responsibilities):- Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center- Quickly assess the user's issue and provide first-level support for problem resolution- Document information specific to the resolution and escalate unresolved issues to the appropriate area- Recognize operational challenges and suggest recommendations to management- Work 40 hours per week under moderate supervisionWhat is Required (Qualifications):- High School Diploma or equivalent- Pharmacy Technician experience required- HIPAA certification- Call center experience required (3+ years preferred)- Experience in medical claim processing is a plusHow to Stand Out (Preferred Qualifications):- Bi-lingual (English/Spanish) is a plus#Healthcare #RemoteWork #PharmacySupport #CustomerService #CareerOpportunity
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