Collections Clerk

Brown & Brown is a company built on meritocracy that rewards self-starters committed to customer service. They are seeking a detail-oriented professional to join their Finance team as a Collections Clerk, focusing on managing SSDI fee activity and working directly with the SSA. Responsibilities Contact SSA Payment Centers to check the status of outstanding SSDI invoices Prepare and submit SSDI fee petition templates Respond to fee‑related inquiries from SSA representatives, claimants, and internal partners Track and update invoice activity and notes (Salesforce) Maintain organized, accurate documentation and follow up on payments over 30 days Build professional working relationships with SSA contacts Skills High school diploma or equivalent (no college degree required) At least 1 year of office or administrative experience Comfortable making professional outbound phone calls Strong organizational and follow‑up skills Basic proficiency in Microsoft Word and Excel Salesforce experience a plus, but not required Benefits Comprehensive medical, dental, and vision coverage Access to covered mental health resources Tuition reimbursement & student loan repayment benefits A competitive 401k match Employee Stock Purchase Program available to all teammates Generous paid time off plan Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Company Overview Brown & Brown delivers risk management solutions to help protect and preserve what our customers value most. It was founded in 1939, and is headquartered in Daytona Beach, Florida, US, with a workforce of 10001+ employees. Its website is