People Operations Manager

About TourRadar TourRadar is a Series D, venture-backed tech company redefining how people discover and book organized adventures - disrupting a $200 billion industry in the process. As the leading Organized Adventure Platform, we empower operators to manage, market, and sell their multi-day tours directly to travelers (B2C) or through our global network of distribution partners (B2B2C). Booking multi-day travel has traditionally been a fragmented and time-consuming experience. Where will I stay? What activities are included? Are meals covered? Can I trust the operator? TourRadar solves this by making the process seamless, intuitive, and centralized. We’ve partnered with 2,500+ trusted operators to offer over 50,000 adventures across 160+ countries, each with clear itineraries, verified reviews, and secure online booking. Since our founding in 2010, we’ve led the shift from offline to online, launching the industry’s first marketplace for multi-day tours. In 2021, we took it a step further with the introduction of our Organized Adventure Platform - connecting travelers, operators, travel agents, and creators in one integrated tech ecosystem. We’re proudly global, with a team representing over 30 nationalities and offices in Europe, North America, and Australia. At TourRadar, we’re committed to building world-class products and experiences - and to the people behind them. As we continue to scale, we’re on the lookout for talented individuals ready to help us shape the future of adventure travel. Working at TourRadar isn’t just a job. It’s a true adventure, one where you can change the way people experience the world through travel. We are currently looking for a People Operations Manager to join our team (full-time) in Vienna. Intrigued? Read more below! What Your Adventure will look like: As People Operations Manager, you’ll be at the heart of our People Team - ensuring smooth HR operations, enhancing employee experience, and supporting our culture of adventure and collaboration. You’ll be the go-to person for day-to-day HR matters, helping employees and managers navigate processes, and keeping our people programs running seamlessly. Your Responsibilities: Coordinate onboarding and offboarding processes to ensure a smooth, consistent, and engaging employee journey. Maintain and update our HR systems (HiBob), including employee records, org charts, time-off policies, and reporting dashboards. Ensure accurate payroll processes across Austria, Canada, and Australia. Ensure compliance with employment law and internal policies across multiple regions, working with external partners as needed. Assist with contracts, employment documentation, and work permits. Organize and support employee engagement activities and in-office experiences such as team events, wellness initiatives, and company celebrations. Help drive well-being programs, including our mental health support partnerships and promote a culture of inclusivity and adventure. Coordinate the full recruitment process, including job postings, candidate screening, interview coordination, and communication. Maintain and refresh employer branding assets such as our career page, LinkedIn presence, and job ads, ensuring a strong and authentic employer brand. What you’ll need to bring to Your Adventure: 3+ years of experience in a People Operations / HR Operations role. Solid knowledge of Austrian labour law; experience across multiple regions is a plus. Degree in Human Resources, Business Administration, or related field preferred Experience supporting audits, payroll processes, and immigration/work permit procedures is a plus. Knowledge of HR processes, payroll, and compliance (multi-country experience is a plus). Familiarity with HRIS (HiBob experience highly valued). Strong organizational skills and attention to detail. Excellent communication skills in German and English A proactive, hands-on, and approachable mindset. Passion for employee experience, culture, and engagement. If you don’t check every single box, we still encourage you to apply as we value diversity and different perspectives! What You’ll Discover on Your Journey with Us: Awesome Office Located in the heart of the 1st District, our headquarters offer a collaborative and fun atmosphere. Expect an open-plan office, plenty of energy, a few friendly pups from our “barketing department,” spirited foosball matches, and deluxe coffee machines to keep the team buzzing. Flexibility, Your Way Enjoy the best of both worlds with our flexible model: we prioritize in-person collaboration through a strong office presence, while also offering the freedom to work remotely at times - including up to one month each year from anywhere in the world. Prioritizing Your Mental Health We care about your well-being. That’s why we’ve partnered with Oliva, a leading mental health platform offering confidential access to coaching, therapy, and mental wellness resources: whenever you need them. Growth & Development Your career journey matters to us. Through our annual Development and Reflection Talks (DaRT), we help you explore individual growth paths, skill development, and future opportunities. In our fast-growing environment, cross-functional collaboration and learning are built into the everyday. Sustainable & Supported Commuting Vienna: We fully cover your Wiener Linien annual pass or contribute toward your Klimaticket, plus a €25 monthly home office allowance to support your remote setup. Diverse & Inclusive by Nature With over 30 nationalities represented across our global offices, TourRadar is a proudly international team. English is our primary working language, but you’ll hear many more in the mix - whether you're in the office or dialing in from afar. Team Connection & Culture Team Events: From trivia nights and wine tastings to rock climbing and hiking, our monthly team events (virtual and in-person) are designed to keep us connected, curious, and having fun. TourRadar Culture: Help shape how we work through our internal communities focused on wellbeing, growth, and inclusivity. Your voice matters here.