Patient Accounts Collections Specialist/Medical Billing (REMOTE)

Remote Full-time
Come join our team! We have a full-time opening for an experienced Patient Account Collections Specialist/Medical Billing. This position will be working remotely, as part of our growing in-house CBO team! *** Must reside in Texas ***
About Us:
Established in 1969, Austin ENT Clinic is one of the leading Ear, Nose and Throat clinics in the nation. Our physicians specialize in otolaryngologic care for pediatric and adult patients at locations across the greater Austin area. Our practice features state-of-the-art care for ear, nose, and throat problems, hearing loss, environmental allergies, sinus, and head and neck surgery. We offer a variety of highly specialized procedures that utilize the latest medical technology.
What you will be doing:
You will be responsible for general physician practice billing collections functions. This will include contacting patient regarding outstanding balances. As well as moving delinquent accounts to collections agency. You may need to answer patient questions regarding their accounts and insurance and collect patient payments, as needed. You may participate in special projects, such as reviewing/processing refunds and adjustments, and other duties as assigned. Hours are generally M-F 8A-5P with some flexibility.
What you will need:
Experience:

At least 2 years of recent direct experience in Medical Billing for a specialty physician/group practice required; 5+ years preferred
At least 2 years of recent direct experience in Insurance Claims AR Follow-up ("collections") required; 5+ years preferred
NOTE: dental, vision, chiropractic, and mental health experience will not be considered towards the requirements for this position
At least 1 year of experience using an EMR required

Skills:

Ability communicate directly with the patient
Ability to follow up on customer inquiries not immediately resolved
Research billing issues and misapplied payments
Knowledge of basic coding (CPT/HCPCS/ICD10) principles
Knowledge of all aspects of the billing process
Knowledge of third-party payers, HMOs, PPOs, Medicare, Medicaid, etc.
Knowledge of ERAs, EOBs, CMS1500, and electronic claims
Knowledge of health plan benefits (deductibles, copays, coinsurance) and eligibility verification
Self-Starter with a positive attitude
Detail oriented
Ability to work as part of a team
Ability to work with limited supervision
Excellent critical thinking, investigational, and problem-solving skills
Strong time management, multi-tasking, prioritization, and organizational skills
Strong oral and written communication skills
Proficient in general computer (PC) and website use

Education:

High School Diploma or Equivalency required
Related billing or coding certifications preferred

Environment:

Quiet, dedicated space to work
Broadband internet (cable/DSL/fiber) - no satellite or hotspots
RESIDE IN THE STATE OF TEXAS

Job Type: Full-time
Pay: From $19.00 per hour
Benefits:

401(k)
Employee discount
Health insurance
Life insurance
Paid time off

Schedule:

Monday to Friday

Work Location: Remote

Apply Now
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